Job Description Summary

Responsible for facilitating transactions, producing, assembling and delivering replacement/ repair parts and equipment as part of a Services agreement or order.
Includes activities such as processing transactions, managing processes, material management, site operations, or warehouse logistics & shipping, sometimes in a shop structure. Includes craft & non craft labour as well as manager roles responsible solely for these activities. Impacts approaches, projects and programs in the functional area or affected business organization and ways of working. Impacts quality, efficiency and effectiveness of own team. Has significant input into priorities. Guided by professional practices and policies that are shaped by the role. The role has moderate autonomy, requiring high levels of operational judgment.

• Leads, coordinates, or oversees warehouse & logistics operations.
• Activities include productivity and process quality of warehouse operations, reducing controllable expenses, VCP, & contract labor spend, and ownership of EHS, logistics and shipping processes (including purchasing, receiving, and shipping).
• Manage warehouse to ensure customer requirements are met (including providing scope to contract labor workforce in warehouse).
• Manage and coordinate communication between the project managers, global supply chain and the logistics teams or vendors as needed.
• Oversees strategic planning of the logistics. Drives cost reduction wherever applicable while meeting customer and safety requirements.
• Typically, a 1st line manager of professionals or a 2nd line manager of a professional department.
• Developing specialized knowledge in their discipline. Serves as best practice/quality resource.
• Has awareness of latest technical developments in own area. Contributes towards strategy and policy development and ensure delivery within area of responsibility.
• Has in-depth knowledge of best practices and how own area integrates with others; has working knowledge of competition and the factors that differentiate them in the market
• Uses judgment to make decisions or solve moderately complex tasks or problems in areas of operational/product management, manufacturing, technology or engineering.
• Takes new perspective on existing solutions. Uses technical experience and expertise for data analysis to support recommendations.
• Uses multiple internal and limited external sources outside of own function to arrive at decisions.
• Acts as a resource for colleagues with less experience. May lead small projects with moderate risks and resource requirements.
• Explains difficult or sensitive information; works to build consensus. Developing persuasion skills required to influence others on topics within field.

• Bachelor's degree from an accredited university or college plus 5 years of experience in Job Family Group(s)/Functions (s) (or a high school diploma / GED with at least 8 years of experience in Job Family Group(s)/Function(s)).
• Minimum of 4 years in a leadership or management role in the Services & Warehouse and Logistics Operations.

• Strong oral and written communication skills.
• Strong interpersonal and leadership skills.
• Demonstrated ability to analyze and resolve problems.
• Demonstrated ability to lead programs / projects.
• Ability to document, plan, market, and execute programs.
• Established project management skills.
• Master's degree preferred.