Job Description Summary
Lead and supervise a team of Technical Project Managers (TPM) and Customer Order Engineers (COE) to enable them to meet the QCD objectives of their respective functions. Assign specific tasks to the team and monitor progress through periodical reviews.
Assure strong execution of contracts starting from transfer meeting with PSS (Product Sales Specialist) and managing the QCD (Quality, Cost, Delivery) of the entire execution process by ensuring on time delivery according to contractual terms, high level of customer satisfaction and controlling and improving the Contract Margin and cash related to contracts
Job Description
Roles and Responsibilities
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Order transfer and review
Assume ownership of orders at order transfer by PSS after review
Define action plans to resolve outstanding issues at order transfer
Report gross margin of orders booked
Contract delivery & performance
Ensure delivery of customer contracts are compliant to the requirements of the contract (technical specification, scope and time of delivery) leading to full customer satisfaction and business objectives of gross margin, revenue recognition and cash are met.
Contract review and Risk & Opportunities Management
Perform project reviews and risks and opportunities management in line with business guidelines. Monitor the budget and detect opportunities for raising claims in case customer deviates from contract terms & specification
Receivables management
Customer invoicing in line with contractual milestones
Cash-in improvement
Follow-up and reduction of over dues in line with business objectives
Customer satisfaction
Address customer responses on priority to ensure customer's satisfaction and confidence towards the organization
Co-ordinate efforts with customer care to ensure timely resolution of warranty issues
Ensure proper dialogue for resolution of disputes (delays, cancellation, change in scope)
Ensure adequate planning and productive time for customer during product test visits
Technical/Design review
Ensure accurate configuration of the BOM and creation of Sales Order in SAP.
Product configuration and creating order BOM
Where applicable, configure product using AC1 configurator, based on review of customer's technical specification. Creating BOM in SAP sales order (customer order) and notify the TPM for costing the order, using the Order Tracking Record (OTR) tool.
Engineering change management & notification
Oversees the management of sales order BOM and drawings using the ECN database ensuring timely notification to all stakeholders and authorization from TPM
Process improvement and lean
Work with business lean leaders to create VSMs for processes to identify waste and define actions to eliminate/minimize
Define and execute actions to increase productivity/efficiency
Required Qualifications
Bachelor's degree from an accredited university or college with at least 10 years of experience in Functional Leadership for Project Management, Contract Engineering (preferred)
Strong oral and written communication skills. Strong interpersonal and leadership skills. Demonstrated ability to analyze and resolve problems. Demonstrated ability to lead programs / projects. Ability to document, plan, market, and execute programs. Established project management skills.
GE Vernova offers a great work environment, professional development, challenging careers, and competitive compensation. GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE Vernova will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
Relocation Assistance Provided: Yes