Job Description Summary
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Job Description
Role Summary-
To provide a professional and efficient Front of House/Reception service at GE Healthcare?s facilities and provide administrative support to the site?s Facility team.
Responsibilities-
- Efficient operation of the switchboard, ensuring that all calls are answered in a friendly and efficient manner, picked up within 3 rings and all forwarded correctly.
- Issuing security passes on the visitor system and notifying hosts of their arrival.
- Ensure that the Reception area is kept tidy at all times and hospitality is offered to visitors if necessary.
- Meeting and greeting of all visitors to Site in a professional and courteous way.
- Making sure visiting staff have signed-in at Reception.
- Regular updates to the Avaya telephone directory and internal telephone list.
- Keeping the Headcount list for the site up-to-date.
- Updating Fire Registers and forwarding to appropriate Fire Representatives.
- Issue of car park stickers and keeping records of owners/registration numbers for Pollards Wood staff.
- Responsible for assisting the SOIB (Senior Officer in Building) in the event of a site emergency.
- General Reception duties including booking of taxi?s, operation of tannoy system, share price reader daily update, dealing with incoming/outgoing courier packages and manage the booking of meeting rooms.
- Be knowledgeable in Health & Safety procedures relating to activities at PW.
- Making sure notice boards are kept tidy and are displaying all relevant safety notices.
- Secretarial and admin duties for the Facilities Services Manager and Facilities team.
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Quality Specific Goals:
1. Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position 2. Complete all planned Quality & Compliance training within the defined deadlines 3. Identify and report any quality or compliance concerns and take immediate corrective action as required. 4. Knowledge of GEHC Purchasing Controls Procedures and operates within them to ensure that all purchased services conform to specified requirements. 5. Knowledge of GE Corporate Facilities Procedures & Policies and operate within them to ensure that all equipment & related documents are in compliance.
Qualifications-
1. 2 years degree or equivalent (defined as a High School diploma/GED and 1year administrative) 2. Strong working knowledge of Microsoft Office (MS Word, Excel, PowerPoint) Preferred 1. Proven organizational skills and ability to complete work on time and accurately 2. Strong written and verbal communication skills 3. Proven ability to handle confidential data 4. Demonstrated team-orientation 5. Ability to multi-task and handle competing priorities under pressure on a regular basis