Description
Remote: This position does not require employee to be on-site full-time to perform most effectively. The employee's role enables them to work off-site on a permanent basis. This position requires an employee to cover territory visits to dealerships in a reoccurring frequency.
Reporting to the Manager Field Performance, this role works with other Field Service Engineering Technician (FSE), located in the Ontario Region. As a FSE, you will provide onsite support and assist dealers with resolving vehicle technical issues. Additionally, you will support our Engineering and Legal departments performing Engineering and Safety Investigations and may represent GM in legal proceedings as a technical expert.
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As a strong team player, you will interface with the Canadian Field Service Engineering Team, and cross functional global Engineering teams to diagnose and resolve vehicle issues.
Experience in dealer technical/service environments, exceptional vehicle diagnostic skills and staying up to date with leading edge vehicle diagnostics tools/methods are key to this role. This role requires the successful candidate to be on the road servicing dealers, and the ability to legally operate a motor vehicle on a regular basis. A company vehicle is provided for business purposes.
Additional Description
Required skills and Experience:
- A high level of vehicle diagnostic skill and experience
- Experience with GM Diagnostic Tools (MDI / GDS / Scopes, etc.)
- Broad knowledge of vehicle systems including Electrical, Powertrain, Chassis, EV
- Strong communication, interpersonal and leadership skills
- Strong analytical abilities combined with great decision-making skills
- Ability to work independently
- Strong learner and ability to work in cross-functional team environments
- Desire to stay at leading edge of new diagnostic tools and methods
- Valid Driver's License
- Willingness to travel frequently throughout Ontario
- Ability to represent GM in legal proceedings
- Proficient with Microsoft Suite (Excel, Word, PowerPoint)
- Fluent in English (written and spoken)
Education and Training:
- Licensed Automotive Technician
Preferred Skills and Experience:
- Extensive experience in the automotive technical field (Certified Technician)
- 10+ years working as a Licensed Automotive Technician
- Knowledge of GM Service applications (SI, GDS)
- Relevant advanced qualifications/Degree
- French language as an asset
GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE.
Benefits Overview
The goal of the General Motors of Canada total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan currently includes the following benefits, in addition to many others:
- Paid time off including vacation days, holidays, and supplemental benefits for pregnancy, parental and adoption leave;
- Healthcare, dental, and vision benefits;
- Life insurance plans to cover you and your family;
- Company and matching contributions to a Defined Contribution Pension plan to help you save for retirement;
- GM Vehicle Purchase Plan for you, your family and friends.
About GM
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
Why Join Us
We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.
Total Rewards | Benefits Overview
From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.
Diversity Information
General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging for all employees. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire
Non-Discrimination and Equal Employment Opportunities (U.S.)
General Motors is proud to be an equal opportunity employer and is committed to providing a workplace that is free of unlawful discrimination.
All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws.
Accommodations (U.S. and Canada)
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