Job Description Summary
At GE Aerospace we believe that the world works better when it's moving. Together we are creating a future of aviation where human safety is of the greatest importance.
In our company we have been offering a flexible working model for many years now as to give our employees the possibility to adjust working hours to suit their individual needs. Our employees easily combine their professional and private responsibilities and have time to pursue their passions. No matter what stage of your career you are at, you can count on the support and mentorship of the best experts in the industry.
On GE Aerospace Warsaw campus, we design aircraft engines and develop advanced technologies such as cooling methods for engine components as well as create statistical models and software applications for aviation. We develop all solutions in diverse teams, in which the best experts eagerly share their knowledge. At GE Aerospace we work together to achieve success. What is more, a career at GE Aerospace is not only an opportunity to work in an international environment, but also a chance to gain experience while visiting laboratories, factories and repair shops around the world.
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At GE Aerospace we give our employees space for comprehensive development by supporting a variety of employee initiatives and interest groups, including GE Women's Network, PRIDE Alliance, HealthAhead and GE Aerospace Volunteers. Our flexible working model is based on the concept of work-life balance, because at GE Aerospace we believe that people come first in our organization.
GEnx Engine Product Support Engineering Staff Engineer will provide technical support to the airlines and Maintenance Repair Overhauls [MRO] network to maintain fleet reliability, safety and cost of ownership of the assigned Engine Module. Product Support Engineer [PSE] is responsible for responding to customer issues in timely manner, provide dispositions for fielded hardware, identify leading indicators, create, and implement field plans, owns the Instructions for Continued Airworthiness [ICA] creation and update process, responsible for regular cooperation with customers (global sessions), identify and execute Customer Service Agreements [CSA] productivity projects.
In this role you will be responsible for front line technical support of the GEnx module as global leader/co-leader of this module and you will work directly with GE Aviation global team as well as with Revenue Shared Partners [RSP], operators/airlines, MRO global network, GE technical and commercial functions at operators/airlines end. As a leader/co-leader of this module you will be managing projects and repairs in global environment assuring the right cost aspects of projects during the Program Control Board [PCB] and the Maintenance Cost Review Board [MCRB] sessions and the right technical aspects during Technical Reviews. This role has big impact on quality, efficiency, and effectiveness of owned module. The role has moderate autonomy, requiring high levels of operational judgment. Start with HPC module, targeting hot section in next step.
Job Description
Roles and Responsibilities
- Lead the execution of analysis or evaluation of assigned projects using sound engineering principles and adhering to business standards, practices, procedures, and product / program requirements
- Take decisions or solve moderately complex tasks or problems in areas of technology or engineering. Takes new perspective on existing solutions. Uses technical experience and expertise for data analysis to support recommendations. Uses multiple internal and limited external sources outside of own function to arrive at decisions.
- Formulate and implement plans to achieve technical requirements, schedules and commitments.
- Recommend approaches to meet the technical and program requirements (follow GE Aviation Procedures)
- Develop action plans to anticipate and respond to problems
- Provide technical leadership to other personnel and assigned teams; mentor others in the organization
- Provide answers/solutions to technical Service Inquiries and recommend dispositions for hardware in operation via Customer Departure Records
- Lead the MCRB (Maintenance Cost Review Board) reviews and manage the cost of ownership of the Module/Part
- Provide very strong leading skills in global team - cooperation between GE sites and MRO network
- Possessing deep aviation engine knowledge (also in terms of ICA regulations) to became engineering reviewer and approver of Departure Records (DRs) and Publication Change Requests (PCRs) from both local and global team members
- Develop action plans to anticipate and respond to field problems,
- Lead root cause analysis of field and reliability issues using the six-sigma process
- Identify & investigate Leading Indicators on the HPC module
- Identify and execute CSA (Customized Service Agreements) productivity projects
- Manage owned module (repair requests/industrialization, spare parts availability, Usage Alerts, Service Bulletins implementation, Leading Indicators)
- Participate as a presenter or reviewer in all technical and program reviews (both within GE and with external customers and suppliers or the Federal Aviation Administration)
- Cooperate within Life Cycle Engineering, Customer Teams, Overhaul Shops (MRO network) and Repair Engineering organizations in solving field issues
- Review Repairs and Change In Design documents in approval cycle
- Releasing new or changing existing Instructions for Continued Airworthiness
- Assure proper documentation of technical data generated for the assigned projects and/or tasks consistent with engineering policies and procedures
- Ability to work in global, multi time zones environment
- Implementing LEAN approach in daily work
Required Qualifications
- Significant experience relevant to indicated position area of expertise
- Master's degree (aeronautical, mechanical engineering or related)
- Knowledge/understanding of aviation engines architecture and operation
- Excellent communication, presentation and interpersonal skills
- Experience with the Instructions for Continued Airworthiness
- Good level of English
Desired Characteristics
- Very strong oral and written communication skills
- Strong interpersonal and leadership skills.
- Demonstrated ability to analyze and resolve problems.
- Demonstrated ability to lead programs/projects.
- Ability to document, plan, and timely execute programs/projects.
- Established project management skills.
- Strong technical aptitude, including applicable engineering tools and systems
- Good engineering judgment
Additional Information
Relocation Assistance Provided: No