Job Description Summary
The Senior Production Quality Staff Manager will lead the overall quality strategy and execution for Durham Operations. The successful candidate will drive tactical and strategic Quality Improvement Plans, and quality related activities and initiatives for the site with use of FLIGHT DECK fundamentals.
Product quality review associated with the manufacturing process. Impacts the team's ability to achieve service, quality and timeliness of objectives. The role is subject to operating policy objectives. There is moderate autonomy within the role. High levels of operational judgment are required to achieve outcomes required.
Job Description
Roles and Responsibilities
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- Partner with Durham teammates to drive quality within operations.
- Leadership of both quality assurance and quality control. Includes quality assurance of products, services, and assembly processes.
- Leadership for deployment of standardized quality improvement planning across the shop in line with GE Aerospace's Proactive Quality Strategy and Zero Defect Culture.
- Drive integration of Durham quality organization in quality framework pillars: APQP, Read Across, and others.
- Drive connection to the broader ATMRO quality organization.
- Presents projects plans, risks and recommendations to senior business leaders within quality space and occasionally to senior leaders in partner technical teams.
- Communicates solutions across own function and with cross-functional partner organizations.
- Supports recruitment and development of the Quality team
- Execute strategies related to quality assurance and quality control of products, services, and manufacturing processes.
- Work collaboratively with the Durham team to identify systemic quality issues and develop robust root cause corrective actions.
- Utilize Lean and Six Sigma tools to monitor and drive process improvement and producibility activities in partnership with the design engineering organization.
- Drive preventive and corrective actions to assure product compliance to specifications.
- Partner with the Durham team to assess the operations needs and develop solutions.
- Engage with regulatory authorities as well as certifying bodies (i.e.: FAA, DNV, etc.) to maintain compliance and certifications to industry requirements and best practices.
- Work on cross functional teams to drive Quality priorities.
- Build strong relationships with key customers and suppliers, and ensure customer requirements are evaluated, documented and flowed down properly, and products are validated.
- Support activities such as field issues and failures investigations, root cause analyses and implementation of corrective actions, lessons learned issues and consequently design standard updates.
- Partner with Durham teammates to drive quality within operations.
- Leadership of both quality assurance and quality control. Includes quality assurance of products, services, and assembly processes.
- Leadership for deployment of standardized quality improvement planning across the shop in line with GE Aerospace's Proactive Quality Strategy and Zero Defect Culture.
- Drive integration of Durham quality organization in quality framework pillars: APQP, Read Across, and others.
- Drive connection to the broader ATMRO quality organization.
- Presents projects plans, risks and recommendations to senior business leaders within quality space and occasionally to senior leaders in partner technical teams.
- Communicates solutions across own function and with cross-functional partner organizations.
- Supports recruitment and development of the Quality team
- Execute strategies related to quality assurance and quality control of products, services, and manufacturing processes.
- Work collaboratively with the Durham team to identify systemic quality issues and develop robust root cause corrective actions.
- Utilize Lean and Six Sigma tools to monitor and drive process improvement and producibility activities in partnership with the design engineering organization.
- Drive preventive and corrective actions to assure product compliance to specifications.
- Partner with the Durham team to assess the operations needs and develop solutions.
- Engage with regulatory authorities as well as certifying bodies (i.e.: FAA, DNV, etc.) to maintain compliance and certifications to industry requirements and best practices.
- Work on cross functional teams to drive Quality priorities.
- Build strong relationships with key customers and suppliers, and ensure customer requirements are evaluated, documented and flowed down properly, and products are validated.
- Support activities such as field issues and failures investigations, root cause analyses and implementation of corrective actions, lessons learned issues and consequently design standard updates.
Required Qualifications
- Bachelor's Degree from an accredited University or College.
- Minimum of 5 years of experience in Production Quality or related Manufacturing or Engineering field.
- Desired Characteristics
- Quality management system awareness.
- Experience with customer quality communications.
- Ability to lead and influence peers.
- Strong oral and written communication skills.
- Strong interpersonal and leadership skills.
- Demonstrated ability to analyze and resolve problems.
- Demonstrated ability to lead programs / projects.
- Ability to document, plan, market, and execute programs.
- Established project management skills.
- Humble: respectful, receptive, agile, eager to learn
Transparent: shares critical information, speaks with candor, contributes constructively
Focused: quick learner, strategically prioritizes work, committed
Leadership ability: strong communicator, decision-maker, collaborative
Problem solver: analytical-minded, challenges existing processes, critical thinker
Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness.
General Electric Company, Ropcor, Inc., their successors, and in some cases their affiliates, each sponsor certain employee benefit plans or programs (i.e., is a "Sponsor"). Each Sponsor reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor's welfare benefit plan or program. This document does not create a contract of employment with any individual.
This role requires access to U.S. export-controlled information. If applicable, final offers will be contingent on ability to obtain authorization for access to U.S. export-controlled information from the U.S. Government.
Additional Information
GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
Relocation Assistance Provided: No