On Wing Support - Training Leader

Job Description Summary

Reporting directly to the Production & Lean Leader and dotted line to the OWS Global Training Leader, the On Wing Support Site Training Leader will coordinate and deliver local OWS Training in line with the OWS Global Training strategy. Responsible for maintaining and leading the local site training plan aligned with current and future state needs, covering all roles and functions within the OWS organization.
This person will follow individual leader standard work and must also meet day-to-day short-term objectives. Candidates must have an ability to resolve issues through immediate action or short term planning, and also be able to project-plan long term initiatives. Positive working relationships with technicians, support staff, customers and suppliers are critical to the success of this role.

• Work with the global training leader and local quality leader to develop and maintain the training system compliance to both the regulatory requirements and GE Aerospace internal training KPIs by considering long-term demand signals, strategic capacity planning, and capability/scope changes.
• Working with appropriate subject matter experts, formulate the annual training plan to ensure the initial & recurring training is completed on time, ensuring current/relevant content is available via online or in-person media as appropriate in the following areas;
  • Company initial/onboarding and recurring training
  • Regulatory requirements and applicable mandatory continuation training
  • Product familiarisation & theory
  • Practical skills
  • On Job Training
  • Train-the-trainer
  • Support function specific process training
  • Leadership development and soft skills training

• Deliver internal practical and theory training course to staff.
• Refresh the training syllabus & courseware to follow the current training program.
• Evaluate the participant's understanding of the course during each activity to determine the effectiveness of the training and make necessary provision and adjustments accordingly.
• Continues improve the training course based on risk management, leveraged best practices, lessons learned, training feedback, etc.
• Collect the training demand from each department to satisfy the employee development plan.
• Facilitate the training, coordinate the training enrolment, manage applicable logistics/security arrangement, produce certificates of attendance.
• Build relationships with external & Internal training providers to maintain an acceptable level of resource availability.
• Keep the training record and employee summary for employee authorization demand.
• Key facilitator of the GE OWS Shanghai BSI training center
• Establish and revise SOP and training materials of GE OWS Shanghai BSI training center
• Work with OWS Quality Organisation, Site Lead and Global Training Leader towards achieving standard Training and Competency Assessment requirements within each Part 145 Organisation's Quality System, to position for greater cross-site flexibility in future.
• Partner with Site Leader, Strategy Leader and Global Training Leader to ensure required resources and/or funding are available to support future training needs.
• Maintain an active interest in technology developments within the field of technical training, evaluate potential use-cases for technological improvements and make recommendations where appropriate.

• Approaches work with a "can-do" attitude and a sense of commitment to both the team and customer objectives.
• Possess a desire to learn and grow with technology advancements.
• Features strong interpersonal skills, including problem-solving ability.
• Demonstrated quality, compliance, and customer satisfaction skills.
• Strong oral and written communication skills. Ability to document, plan, market, and execute programs.
• Experience working in and navigating computer applications such as SSS, Excel, SAP, & Gensuite.
• Demonstrated ability to learn and understands all policies, practices, and procedures.
• Strong sense of priority.
• Uses some level of judgment and has ability to propose different solutions outside of set parameters but with guidance.
• Has access to technical skills and analytic thinking required to solve problems.
• May use multiple internal sources outside of own team to arrive at decisions.