Job Description Summary

The On Wing Support Technician will provide quick-turn aircraft engine maintenance and field services.
In the On Wing Support Technician role, you will provide engine troubleshooting, field repairs and line maintenance while developing positive relationships with customers through outstanding customer awareness.

Job Description

Essential Responsibilities

As the On Wing Support Technician, you will :

• Take ownership for and follow through on full scope of work tasks and projects;
• Inform and Focus the needs of customers;
• Build customer relationships through good communication skills and understanding of customer perspectives;
• Make sure all technical activities are performed with respect to highest level of Quality and Safety
• Focus on LEAN improvements

• English language, secondary education and over 21 year old;
• Human Factors in Aviation Maintenance and Air Legislation (Part 66 Module 9 &10) training;
• Degree/Diploma/Certificated course in Aircraft Maintenance Engineering/Aeronautical Engineering / Part 66 license / A&P;
• Proven experience record from MRO organization in last 2 years
• Ability and willingness to travel on short notice to domestic and international air locations for engine maintenance tasks.

• Eighteen months documented aircraft gas turbine engine maintenance experience;
• Six months documented aircraft gas turbine engine maintenance experience in last 2 years

• Approach work with a "can-do" attitude and a sense of commitment to both team and customer objectives;

• Prior Co-op or internship experience within On Wing Support;
• Strong communication skills and problem solving ability are a must;
• Possess a desire to learn and grow with advances in technology;
• New generation aircraft engines experience and knowledge;
• Line maintenance, engine changes, module removal & installation, or LRU removals and installations;
• Demonstrated quality, compliance and customer satisfaction skills;
• LEAN mindset and improvement drive;
• Attention on details and quality/safety focus;
• Humble: respectful, receptive, agile, eager to learn;

• Transparent: shares critical information, speaks with candor, contributes constructively
• Focused: quick learner, strategically prioritizes work, committed
• Leadership ability: strong communicator, decision-maker, collaborative
• Problem solver: analytical-minded, challenges existing processes, critical thinker
• Strong oral and written communication, persuasive and presentation skills, including executive-level communication
• Strong external focus, keeping abreast of global, geopolitical, and emerging risks