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FRONTSTEPS

Software Implementation Specialist I (Onsite)

Denver, CO

CO Salary Range: USD 23.56 - 26.45 per hour

ESSENTIAL FUNCTIONS

    • Consult with clients throughout implementation to ensure software is configured to meet their technical requirements
    • Manage multiple customer implementation projects from beginning to end
    • Assess the client's exact needs and create a plan to deliver
    • Ensure teams are on task and deadlines are met
    • Manage conflicts and ensure problems are solved before the quality of the project is compromised
    • Provide reporting and status updates on projects
    • Report on key metrics, analyze and develop new processes that drive efficiencies and revenue
    • Ability to implement products through coordination of resources and collaboration with multiple teams
    • Other duties as assigned

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SKILLS & QUALIFICATIONS

    • Bachelor's degree or equivalent experience
    • 3+ years in a SaaS implementation environment with a strong focus on Implementation
    • Knowledge of HOA/Community Management, Preferred
    • Knowledge of FRONTSTEPS suite of products a plus
    • Customer focused
    • Communication proficiency
    • Proficient in Excel
    • Detail oriented and highly organized
    • Effective planning and prioritizing
    • Technical aptitude
    • Adaptable to change
    • Strong investigative and problem-solving skills
    • Time management
    • Ability to balance shifting priorities
    • Salesforce Knowledge preferred but not required

$23.56 - $26.45 an hour

This position will be based in the Denver office and pays an hourly rate of $23.56 - $26.45 per hour.

This position will remain open through May 10th, 2024.

Benefits include the following:

• Medical, Dental, and Vision

• Company sponsored Life Insurance

• Voluntary Short-Term Disability, Long-Term Disability, and Life Insurance

• FSA/HSA

• Paid Time Off

• Sick Time

• Internet Reimbursement

• 401k match

FRONTSTEPS is proud to be an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, protected veteran status, or disability status.

Client-provided location(s): Denver, CO, USA
Job ID: Frontsteps-0894b746-0543-48ee-97d5-d8e5746fbe95
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • FSA
    • HSA
    • On-Site Gym
    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
  • Parental Benefits

    • Non-Birth Parent or Paternity Leave
    • Birth Parent or Maternity Leave
  • Work Flexibility

    • Remote Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • Casual Dress
    • Happy Hours
    • Snacks
  • Vacation and Time Off

    • Leave of Absence
    • Paid Holidays
    • Paid Vacation
  • Financial and Retirement

    • 401(K) With Company Matching
  • Professional Development

    • Promote From Within
    • Access to Online Courses
    • Lunch and Learns
    • Tuition Reimbursement
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program

Company Videos

Hear directly from employees about what it is like to work at FRONTSTEPS.