At Freddie Mac, you will do important work to build a better housing finance system and you'll be part of a team helping to make homeownership and rental housing more accessible and affordable across the nation.

Position Overview:

The Senior Director of Network Reliability Engineering is responsible for improving network services operations and availability of network platforms and components! You will be responsible for the Engineering functions across all network services' technology domains with a focus on availability, productivity and efficiency through automation and instrumentation.

Our Impact:

• Lead the organization into building a network services API driven approach to enable seamless integration of network tools with various other network related services and enable easy consumption of network tools services to other teams.
• Perform automated regular network infrastructure audits to ensure continuous compliance with best practices and industry standards.

• Lead the development and/or integration of self service tools for other teams to troubleshoot and resolve network-related issues. Collaborate with other teams to design and implement tools that will help automate end-to-end processes within network infrastructure.
• Identify opportunities to automate repetitive tasks and help enhance quality of internal processes.
• Develop automated test suites and maintain clear documentation of solutions developed.
• Build and lead the sustainability and reliability network engineering function that owns infrastructure availability and performance. Build tools to lead through automation and proactive/predictive alerts by having a strong data analytical tool set to identify areas of improvement
• Implement comprehensive network service monitoring to ensure uptime and performance, including synthetic, real user, system, application performance, dashboards etc.
• Define, measure, and meet key Service Level Objectives including availability, performance, incidents and chronic problems
• Stand up a capacity planning that defines a framework to regularly measure performance and capacity and ensuring that there is no downtime due to capacity.
• Own end-to-end availability and performance of critical services and build automation to prevent problem recurrence; eventually automate response to all non-exceptional service conditions.
• Partner with application and business team members to ensure high quality product is developed and released into production
• Work closely with Architecture, Customers and Product to specify and document solutions and practices.
• Build a DevOps culture to provide high quality, continuous operations, and ongoing support ensuring critical service level metrics, customer requirements and financial objectives.
• Encourage and build teams that work together without silos
• Lead teams with a focus on productivity, efficiency, respect, and cultural sensitivity

• 15 + years of directly related professional experience
• College or advanced studies degree and / or a minimum of 12 + years of relevant IT and management experience
• Proven professional experience with operational and organizational management, leadership of teams, and enterprise wide technology strategy
• Possess good interpersonal and collaboration skills with ability to communicate optimally with small and large groups of business partners and senior leadership
• Strong facilitation skills and possess good organization, communication, collaboration, and writing skills.
• Detail driven with respect to documentation and communication

• Executive presence with very strong leadership attributes
• Strong analytical and problem solving skills
• Excellent verbal and written communication skills
• Passion for leading change and ability to bring others along