At Freddie Mac, you will do important work to build a better housing finance system and you'll be part of a team helping to make homeownership and rental housing more accessible and affordable across the nation.
Position Overview:
Reporting to the VP Servicing Operations, this position is responsible for managing operations for Non-Performing Loans including minimizing losses, maximizing recoveries, reducing time in default, and mitigating reputational and compliance risk. Will lead multiple teams with responsibility for a variety of functions including: reviewing and approving exceptions related to modifications and foreclosure alternatives; overseeing foreclosure and bankruptcy management including working with servicers to address aging; reviewing and approving certain legal and property preservation related expenses; managing loss mitigation related incentives paid to servicers; addressing compensatory fee appeals; ensuring Freddie Mac's systems are updated accurately and timely following the completion of workouts; and ensuring our systems align with policy and are scalable and efficient.
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Our Impact:
Freddie Mac is a premier master servicer for over 13.5M loans serviced by >1200 servicers. We support the resolution of delinquency and minimization of losses for more than 200k loans.
Your Impact:
You will lead teams of diverse talent that:
- Reviews exceptions to the policy within established SLAs without creating disparate impact and while managing Freddie Mac credit losses.
- Targets aged loans- pre-foreclosure referral, foreclosure, bankruptcy - and guide servicers to resolve them.
- Identifies servicer specific issues as well as best practices and influence servicer behavior.
- Engages with internal business partners, subject matter experts, and/or leadership, when necessary, to develop solutions, or policy changes.
- In partnership with Legal division, manages non-routine litigation.
- Manages post-foreclosure/charge-off recovery.
- Oversees of foreclosure auction process including vendor management.
- Supports resolution of technical issues.
Qualifications:
- Bachelor's degree
- 10+ years related experience; experience in servicing GSE loans, including default management.
- 5 - 7 years of experience of managing large teams.
- Strong management skills
- Strong analytical skills
- Expertise in working with complex and rapidly changing, technology-enabled business area with a strong understanding of associated risks.
- Excellent communication skills, written and verbal
- Excellent influencing and mentoring skills
- Extensive knowledge of Microsoft Office Suite with emphasis on Excel and PowerPoint
- Knowledge of current lending, servicing and mortgage operations processes.
- Experience working with both internal and external parties.
- Skilled in communication and presentation to senior management/board level audiences.
Keys to Success in this Role:
- Be able to effectively manage competing priorities for self and others while maintaining strong culture/morale.
- Work in a consistently changing environment and adapt to situations with no prior precedent.
- Effectively manage risk.
- Collaborate across multiple departments and divisions.
- Build strong business relationships.
Current Freddie Mac employees please apply through the internal career site.
Today, Freddie Mac makes home possible for one in four home borrowers and is one of the largest sources of financing for multifamily housing. Join our smart, creative and dedicated team and you'll do important work for the housing finance system and make a difference in the lives of others.
We are an equal opportunity employer and value diversity and inclusion at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by applicable law. We will ensure that individuals with differing abilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
CA Applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Notice to External Search Firms: Freddie Mac partners with BountyJobs for contingency search business through outside firms. Resumes received outside the BountyJobs system will be considered unsolicited and Freddie Mac will not be obligated to pay a placement fee. If interested in learning more, please visit www.BountyJobs.com and register with our referral code: MAC.
Time-type:Full time
FLSA Status:Exempt
Freddie Mac offers a comprehensive total rewards package to include competitive compensation and market-leading benefit programs. Information on these benefit programs is available on our Careers site.
This position has an annualized market-based salary range of $201,000 - $301,000 and is eligible to participate in the annual incentive program. The final salary offered will generally fall within this range and is dependent on various factors including but not limited to the responsibilities of the position, experience, skill set, internal pay equity and other relevant qualifications of the applicant.