The Accounting Technology Consultant will be joining a growing Customer Success team to ensure that our newly acquired clients are successfully onboarded onto our SaaS Accounting solution. We are looking for motivated individuals with an accounting background who are ready to transition into a consulting role. Our team consists of former accountants and CAs who use their knowledge to help accounting teams from various industries improve their close process. If you want to put your education and experience to use in a customer success capacity and work with happy clients by adding value on a daily basis, then this is the perfect opportunity for you.
*Visa sponsorship is NOT available at this time
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What You'll Do:
- Leading client kick-off calls and giving them an overview of the FloQast implementation process and timeline
- Reviewing clients' current close documentation and advising them on best practices within the software
- Organizing the client close checklist into a customized Excel file (known as a “mapping document”) that will form the basis for their FloQast account
- Establishing and maintaining client relationships mainly through phone and email communication
- Managing client progress and driving status update meetings internally
- Tracking client adoption and driving the optimization of their FloQast account
- Maintaining a deep understanding of the FloQast application and functionality
- Training domestic and international accounting teams through screenshare on how to use the FloQast software during their month-end close
- Point person for technical product support and accounting-related questions during implementation
- From time to time, this role may also support our implementation partners throughout their onboarding period and lend ongoing guidance/expertise to our partner implementers
What You'll Bring:
- At least 2-3 years of public accounting (or equivalent) experience required
- Degree in Accounting, Finance or related field
- Thorough knowledge of basic accounting procedures and principles
- Highly energetic, positive and enthusiastic team player with strong interpersonal skills and collaborative orientation
- Detail oriented with strong problem-solving and decision making skills
- Self-starter with a high level of initiative and follow-through
- Strong sense of ownership and urgency, organizational and time management skills, and ability to multitask and prioritize work
- Excellent communication (written and verbal), interpersonal and consultative skills
- Strong work ethic and integrity
- Ability to work well under tight deadlines and respond to rapidly changing demands
Nice-To-Haves:
- CA and/or public accounting experience is a bonus but not required
- Strong client-facing experience preferred
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Joining our ANZ team means you'll enjoy an attractive compensation package that includes stock options. We take pride in fostering a vibrant and inclusive work environment where authenticity is celebrated. As part of our commitment to your well-being, we offer a benefits package, which includes a pension scheme, family forming assistance, a health benefit stipend, 20 days of paid annual leave (in addition to bank holidays), company-paid parental leave and quarterly mental wellness days to promote a healthy work-life balance. We support your professional growth through professional membership reimbursement.
Our conveniently located office in the central business district provides easy access to a wealth of amenities, and we regularly organize both local and virtual team social events to keep you connected with our global colleagues.
About FloQast www.floqast.com
FloQast is the leader in accounting workflow automation created by accountants for accountants. By automating and modernizing everyday accounting workflows, FloQast enables accountants to work better together and perform their tasks with greater efficiency and accuracy. The cloud-based, AI-enhanced software is trusted by more than 2,500 accounting teams, including those at Snowflake, Entain, Instacart, Zoom, and The Golden State Warriors - and still growing! We aspire to forever elevate accounting and improve both the practice and perceptions of the profession.
Our values serve as a compass that guides our decisions and are considered non-negotiable, especially when it comes to hiring. Together with our employees, partners, and customers, we live these values every day.
Unwaveringly Authentic
Ambitious with Integrity
Empowered to Grow
Committed to Collaboration
Customer Obsessed in All Ways
Here’s Why You Should Apply:
Competitive Compensation & Stock Options
FloQast is regularly rated as a Best Place to Work!- Inc. Magazine’s Best Workplaces in 2023, 2022, and 2021- Fortune Best Workplaces for Women 2023
Professional Growth & Community - We believe community extends through and beyond the office. We have Employee Resource Groups, community volunteer opportunities, social events, DEI initiatives, and reimbursements for professional development relevant to your role.
FloQast, Inc is committed to operating fair and unbiased recruitment procedures allowing all applicants an equal opportunity for employment, free from discrimination on the basis of religion, race, sex, age, sexual orientation, disability, color, ethnic or national origin, or any other classification as may be protected by applicable law. We aim to recruit the right people for the jobs we have to offer, and to assess applications on the basis of relevant skills, education, and experience. We welcome people of different backgrounds, experiences, abilities, and perspectives. We are an equal-opportunity employer and strive to provide a professional and welcoming workplace for all employees.