Job Posting Start Date 12-18-2024 Job Posting End Date

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.

We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that enables our people to push the limits of innovation to make great products that create value and improve people's lives.

A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.

• Develop and execute a comprehensive 3-Year Plan (3YP) to align with organizational objectives and drive sustainable growth.
• Guide the quarterly financial planning process across various sites, ensuring alignment with organizational goals. Demonstrate a strong understanding of Profit & Loss (P&L) statements and Balance Sheets to identify and implement improvement levers.
• Establish and monitor specific performance goals for account controls, ensuring pricing strategies are in line with segment objectives.
• Effectively manage customer escalations, ensuring timely resolution and maintaining strong relationships with executive-level decision-makers.
• Collaborate with multiple sites and functions to exceed customer expectations, ensuring seamless execution of client programs.
• Take ownership of sales, profit, and inventory results, driving initiatives that deliver growth while maintaining a robust Sugar Pipeline.
• Lead all commercial negotiations and manage client pricing changes, including the recovery of labor indexing and other inflationary costs.
• Oversee projects and initiatives aimed at maximizing Cost of Production (COP) and drive site focus on efficiency programs.
• Facilitate effective information flow and develop growth opportunities through pan-Flex contributions, ensuring alignment with segment strategies.
• Manage contract renewals, modifications, and maintenance to ensure compliance and satisfaction.
• Ensure exceptional customer satisfaction and achieve high Viewpoint scores across all sites.
• Drive improvements in communication and implement best practices across multiple sites to enhance operational efficiency.
• Monitor and control business risks, providing timely reports to the Flex business as necessary.

• Proven capability to lead and mentor team members effectively.
• Bachelor's Degree in Business, Manufacturing, Engineering, Finance or other applicable field.
• Proven experience in account management or a related field.
• Strong financial acumen with the ability to analyze P&L and Balance Sheet data.
• Excellent negotiation and communication skills.
• Ability to manage multiple projects and priorities in a fast-paced environment.
• Strong relationship-building skills with a focus on customer satisfaction.

• Full range of medical benefits, dental, vision
• Life Insurance
• Matching 401K
• PTO
• Tuition Reimbursement
• Employee discounts at local retailers