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Desktop and Network Support Engineer - IT

AT Flex
Flex

Desktop and Network Support Engineer - IT

Chennai, India

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.

We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that enables our people to push the limits of innovation to make great products that create value and improve people's lives.

A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.

Job Description

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To support our extraordinary teams who build great products and contribute to our growth, we're looking to add a/an Associate Engineer - IT located in Chennai.

Reporting to Manager and the role involves,

What a typical day looks like:
  • Monitoring and support the infra as well the remote devices in the network.
  • Following Helpdesk tickets with ITIL Process & attend incidents, requests logged by users on day-to- day basis as per SLA, being the first point of escalation.
  • Install & Maintain an Active Directory Service and Manage user and group accounts in Windows 2008/2012.
  • Responsible for updating and maintaining the users, groups and organization units.
  • Image laptop/desktops with MDT and troubleshooting problems related to booting, Hardware and OS performance.
  • Troubleshooting of hardware related problems, LAN connectivity Issues.
  • Strong experience in PC software applications, MS Operating Systems administration.
  • Wide knowledge of PC hardware, peripherals, and software.
  • L1 Network troubleshooting.
  • Encryption for data security. Handling the issues system image failure with the help of encryption.
  • Providing extended support to end users and resolved the issues immediately.
  • Participating in 24/7 support including weekend system prep and on-call rotations as per the business needs.
The experience we're looking to add to our team:
  • Any Bachelor's or Master's degree.
  • Minimum 4 years of experience in IT preferred.
  • Should be responsible for maintenance of all IT and Network related hardware/software.
  • Provide desktop and Network support. Diagnose and resolve technical issues.
  • Setting up and configuring new laptops and desktops.
  • Completing internal user moves including phones and Desktops.
  • Rotational Shifts ( 7AM-4PM, 11AM-8PM, 2PM-11PM, 7PM-4AM, 10:30PM to 7:30 AM )
What you'll receive for the great work you provide:
  • PTO
  • Health Insurance
NK99

Job Category

IT

Flex pays for all costs associated with the application, interview or offer process, a candidate will not be asked for any payment related to these costs.
Flex does not accept unsolicited resumes from headhunters, recruitment agencies or fee based recruitment services. Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. Flex does not discriminate in employment opportunities or practices based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status or any other status protected by law. Flex provides reasonable accommodation so that qualified applicants with a disability may participate in the selection process. Please advise us of any accommodations you request to express interest in a position by e-mailing: accessibility@flex.com . Please state your request for assistance in your message. Only reasonable accommodation requests related to applying for a specific position within Flex will be reviewed at the e-mail address. Flex will contact you if it is determined that your background is a match to the required skills required for this position. Thank you for considering a career with Flex.

Client-provided location(s): Chennai, Tamil Nadu, India
Job ID: Flex-WD191871
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • HSA
    • HSA With Employer Contribution
    • FSA
    • Mental Health Benefits
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Fertility Benefits
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Some Meals Provided
    • On-Site Cafeteria
    • Holiday Events
    • Company Outings
  • Vacation and Time Off

    • Paid Vacation
    • Unlimited Paid Time Off
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
  • Financial and Retirement

    • 401(K)
    • 401(K) With Company Matching
    • Company Equity
    • Performance Bonus
    • Relocation Assistance
    • Financial Counseling
  • Professional Development

    • Tuition Reimbursement
    • Learning and Development Stipend
    • Promote From Within
    • Mentor Program
    • Access to Online Courses
    • Internship Program
    • Work Visa Sponsorship
    • Leadership Training Program
    • Associate or Rotational Training Program
    • Lunch and Learns
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)
    • Woman founded/led