Overview

This is a remote role that may only be hired in the following location: NC, will consider other locations for highly qualified candidates.

We are seeking an experienced and strategic leader to report to the Chief Operational and Technology Risk Officer (COTRO). This role is critical in establishing and maintaining a robust operational risk framework, ensuring alignment with regulatory requirements and corporate objectives. The ideal candidate will have a strong background in operational risk management, governance practices, and data-driven reporting. This position requires exceptional leadership, strategic thinking, and collaboration skills to support risk management efforts across the company.

• Governance
• Develop, implement, and maintain an effective operational risk governance framework that aligns with regulatory and industry standards.
• Lead the establishment and monitoring of risk governance processes, ensuring consistent risk management practices.
• Directs and oversees the development and maintenance of policies, standards and procedures which compose the operational risk framework.
• Establishes the management routines associated with effective committee management and outcomes.
• Risk Appetite and Framework
• Maintain the management processes to support the ongoing reporting of and efficacy of the organization's operational risk appetite.
• Ensure alignment between risk appetite and strategic goals, fostering a balanced approach to risk taking.
• Collaborate with stakeholders to review and adjust risk appetite as needed, ensuring responsiveness to evolving internal and external conditions.
• Risk Reporting
• Oversee the design and delivery of comprehensive risk reports, dashboards, and analytics for senior leadership and board-level reporting.
• Enhance reporting capabilities to provide actionable insights into risk exposure, emerging risks, and key trends.
• Establish and manage the processes to ensure data accuracy, consistency, and transparency in all risk-related reporting and communications.
• Business Management
• Lead business management activities for the Operational Risk Management organization, including budget oversight, resource planning, and process improvement.
• Foster a culture of accountability, collaboration, and continuous improvement within the organization.
• Act as a liaison between the Operational Risk Management organization and other departments, ensuring alignment and effective communication across the organization.

• Manages the performance, training, and evaluation of assigned staff. Maximizes department achievements by providing professional development.
• All other duties as assigned.

• In-depth knowledge of risk management frameworks, risk appetite methodologies, and regulatory requirements.
• Proven experience in risk reporting and analytics, with strong data interpretation and communication skills.
• Exceptional leadership, collaboration, and strategic thinking abilities.
• Strong understanding of the financial services industry, operational processes, and risk mitigation techniques.

• Strategic vision and ability to align risk practices with business objectives.
• Excellent communication and presentation skills, with the ability to influence and engage senior stakeholders.
• Strong analytical and problem-solving skills.
• Proven track record in building and leading high-performing teams