Overview

This is a hybrid role with the expectation that time working will regularly take place inside and outside of a company office.

This position manages building renovation projects for Corporate Real Estate (CRE). Identifies project partner resources, assists in the development of design/bid documents and contractor negotiations. Coordinates project activities and work teams, facilitating clear communication and project workflow to successfully achieve business goals. Oversees budget estimating, continual forecasting, monitoring and reporting on project costs. Contributes to process and standards improvement initiatives in support of CRE goals and objectives. Supports merger and acquisition activities as needed.

• Provide expert knowledge of P&C insurance processes as it pertains to our coverage requirements
• Act as a liaison when reviewing and approving COI's submitted by insurance agents on behalf of potential service providers, or renewal review of expired COI's.
• Translate complex insurance concepts into clear actionable documentation of requirements i.e: Sample COI's
• Assist in the development and refinement of our current Certificate of Insurance Standards to match the industry standard on required coverages
• Lead and report on insurance recovery efforts for branch facilities, coordinating with relevant departments to ensure timely and effective management
• Ensure all Special Category vendors meet the bank's compliance requirements, including maintaining up-to-date insurance policies, trade licenses, and other necessary certifications
• Search vendors' trade and business licenses by state to ensure they are active and comply with regulatory standards
• Confirm that all vendors possess appropriate and valid trade licenses required for their specific services
• Serve as the point of contact for vendor onboarding within ServiceChannel for all of Corporate Real Estate ensuring smooth integration and compliance
• Collaborate with Facility Management to successfully identify gaps in coverage to source and onboard new vendors
• Organize and interpret data from ServiceChannel to generate actionable insights and support decision-making for branch facilities and maintenance
• Collaborate with accounts payable to ensure vendors are fully compliant before payments are remitted
• Act as the primary point of contact for reporting operational risk events for branch facilities and maintenance, including the updating and tracking of these events
• Support Facility Managers and act as liaison with claim adjusters for claims submitted for branch damage as well as communicate with FCB insurance department for reporting on paid claims for branch damage
• Act as SME for claim related inquiries and resolution
• Provide regular reports and updates on vendor compliance and operational risks to management
• Prepare analytics dashboards related to vendor compliance
• Support Operations team with Excel related tasks, creating, analyzing, and maintaining data for various projects
• Train new associates on Special Category vendor compliance and related procedures

• Project Management - Guides a team of associates and contractors throughout the project life cycle. Conveys clear expectations of project goals. Resolves issues, directs work activities and keeps the team on track with project scope, schedule and budget. Reports project status and performance to the appropriate parties.
• Coordination - Coordinates construction and renovation activities, item orders and work teams to meet business goals. Identifies and recommends project partner resources for each assignment. Assists in the development of design/bid documents and in negotiations with vendors. Manages architects, engineers, contractors, internal partners and other vendors, acting as a liaison between in-house customers and service providers to ensure clear communication and successful project delivery.
• Financial Planning - Responsible for completion of assigned projects within approved budgets. Validates, approves and tracks vendor commitments and invoices. Prepares budgets estimates, continually forecasts, monitors, reports and communicates project costs in accordance with bank policy and procedures.
• Business Support - Identifies and recommends solutions for CRE facilities in alignment with business objectives. Contributes to process and standard improvement initiatives in support of CRE goals and objectives. Provides support and guidance to mergers and acquisitions.