Overview
This is a hybrid role, with the expectation that time working will regularly take place inside and outside of a company office (3 days in office per week). This is an onsite position during the initial training period, and will then shift to a hybrid schedule once training is completed.
This position supports the Corporate Real Estate (CRE) functions pertaining to the maintenance and business operations for the corporate offices.
Ensures department activities and methodologies create value for the Bank, as well as align with business goals and objectives. Maintains files and records related to properties, construction, and furniture maintenance. Works closely with both internal and external parties in the completion of daily activities and provides reports for management to assist in the strategic evaluation of CRE functions.
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Additionally, this position provides administrative support to Director of Branch Facilities and Maintenance (i.e. calendaring, travel arrangements).
Responsibilities
Facility Support - Assists with a variety of tasks to support CRE operations. Enters project, work order, portfolio, accurate workspace, and population data into department tracking systems. Resolves requests for information or documentation in a prompt and efficient manner. Oversees and coordinates associate moves, furniture installations and ergonomic requests. Ensures appropriate supplies and tools are available for various projects including renovations, capital improvements, relocations, and other special initiatives. Assists with preparing emergency preparedness kits and deployment when requested due to inclement weather or other events.
Facility Service - Develops relationships with clients, business partners, and vendors to facilitate excellent service delivery. Manages vendor/visitor access for work being completed at the corporate offices. Notifies critical teams of vendor work schedules as needed. Maintains projects, and work order files on an ongoing basis. Ensures CRE records are accurate and up to date. Serves as a team or project leader in the reconfiguration of work areas, including assisting with space planning. Builds and breaks down systems furniture during departmental office moves, growth, or closures. Follows floor plans for appropriate setup and assists vendors to achieve project goals in a timely manner.
Communication - Maintains strong professional communications with executives, associates, and vendors to solve issues that arise during CRE activities. Creates and records written communication between parties for documentation and information purposes.
Qualifications
Bachelor's Degree and 1 years of experience in Corporate Real Estate, Facility/ Building maintenance
OR
High School Diploma or GED and 2 years of experience in Corporate Real Estate, Facility/Building maintenance
Additional Qualifications:
- Administrative support experience (calendaring, travel arrangements, etc.)
- Experience in collecting data/information from multiple resources for reporting needs
- Advanced skills in Excel and PowerPoint
- Strong communication skills
- Strong organization skills
- 2 years administrative support experience (calendaring, travel arrangements, etc.)
- Experience working with Work Order Management System is highly preferred
First Citizens benefits programs are designed to meet our associates where they are in life. Full-time associates (20+ hours) are offered a comprehensive benefits program, with customized offerings, including those designed to support families, however defined. More information regarding our benefits offerings can be found here: https://jobs.firstcitizens.com/benefits
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