Overview
This position performs critical administrative duties at an advanced complexity level for an executive and their corresponding department. Represents the executive and serves as the main point of contact, interfacing with stakeholders, associates, and third parties. Coordinates scheduling and resolves issues to maximize leadership time and efforts. Responsible for reporting, file maintenance, logistics, and administrative duties that serve the effectiveness of the executive leadership team.
Responsibilities
- Support - Responsible for complex assistance and support, assessing and resolving issues that affect executive performance. Maintains in-depth knowledge of company operations, policies, and procedures to solve challenges before they escalate. Manages highly confidential and critical projects to allow executive focus on high-priority items.
- Documentation - Prepares and maintains a variety of records, performs activities including faxing, copying, and filing. Provides financial and business data management. Compiles information and utilizes reports to bring key factors to executive attention.
- Scheduling - Manages executive calendar on a daily and weekly basis to ensure focus on the highest priority and impact areas. Coordinates all planning and preparation aspects of meetings, travel plans, and other events, arranging necessary logistics and materials.
- Communication - Manages incoming and outgoing communications. Collaborates successfully with management and associates in completion of daily administration duties. Acts as a liaison to stakeholders, associates, and third parties on the executive's behalf.
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Bachelor's Degree and 1 years of experience in Advanced Administrative OR High School Diploma or GED and 5 years of experience in Advanced Administrative
Preferred Experience:
- Minimum 3 - 5 years of supporting Senior Level
- Ability to communicate professionally, confidently, and promptly
- Above and beyond attention to detail in all aspects
- Actively assist in keeping all administrative processes and documentation current
- Strong planning and organizational skills
- Must be able to handle sensitive/confidential information requiring a high level of discretion
- Must have excellent verbal and written skills
- Experience working in a regulated industry or financial services
First Citizens benefits programs are designed to meet our associates where they are in life. Full-time associates (20+ hours) are offered a comprehensive benefits program, with customized offerings, including those designed to support families, however defined. More information regarding our benefits offerings can be found here: https://jobs.firstcitizens.com/benefits.