Overview

This is a remote role that may be hired in several markets across the United States.

The Director of Risk Management leads the approach and resources to provide second line risk oversight to the first line horizontally and vertically throughout the First Citizens Bank related to business disruption risk. This leader is a strategic partner to the Senior Director, Risk Management for Business Disruption. In this role, the Director must demonstrate deep and broad experience related to operational resilience including business continuity, disaster recovery, crisis / incident management, facilities, recovery, and resolution. This leader must understand operational risk foundational principles and frameworks, FFIEC interagency guidance, FDIC, and FRB expectations commensurate for large financial institutions.

• Risk Management - Expert level of skill to lead the processes related to business disruption risk identification, assessment, measurement, reporting, decision making and governance. Develops and implements risk appetite measures and reports on the risk appetite performance. Establishes the controls testing and oversight plan to inform and confirm the state of the internal control environment to support sound practices for managing business resiliency according to large financial institution expectations. Leads the planning, execution, and ongoing review of Operational Risk Management programs. Oversees all associates and processes within the programs. Directs monitoring activities for the identification and management of risk, including oversight of operational resilience, business continity, disaster recovery, crisis management, third party relationships, corporate security and other areas with potential business disruption exposure. Drives the implementation of program policies, standards, and procedures. Partners with key business stakeholders to ensure compliance with program requirements. Maintains productive relationships with senior management to direct appropriate communication from leadership to associate teams.
• Business Support - Provides risk expertise and support for business programs, initiatives, and committees. Serves as an advisor on risk best practices, processes, and regulatory requirements. Manages risk education and training through partnership with business units. Directs presentations, workshops, and other trainings as necessary. Develops active relationships within professional networks to stay current on emerging issues and regulatory requirements. Communicates risk vision and regulatory requirements to business stakeholders. Serves as a system administrator for department technology and risk management tools.
• Managerial Functions - Establishes and monitors expectations to achieve company and department goals. Makes appropriate changes to team policies, procedures, and efficiencies in order to meet objectives. Manages the performance, training, and evaluation of assigned staff. Maximizes department achievements by providing professional development.
• Reporting - Develops and implements tools or processes which enhance risk reporting capabilities. Oversees the documentation of data and information to provide reporting to various stakeholders/audiences.
• Auditing - Assists audits of Bank operations through partnership with both internal and external auditors. Works closely with regulatory agencies and assists regulatory exams. Ensures that all auditing or exam preparatory needs are met.

• Experience with Resolution Planning, Operational Resilience, Business Continuity, Disaster Recovery & Crisis Management, Incident Management.
• Knowledge of regulatory guidance pertaining to enterprise and operational risk as well as risk control frameworks
• Leadership experience.
• PC Skills including Microsoft Visio, Excel, and PowerPoint

• License or Certification: Certified Business Continuity Professional (CBCP)
• Certified in Risk and Information Systems Control (CRISC)
• Knowledge of operational and enterprise risk management including identification, assessment, and escalation of risk issues
• Ability to track and coordinate large, complex processes.
• Knowledge of regulatory guidance pertaining to enterprise and operational risk as well as risk control frameworks
• Large Financial Institution experience.