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Commercial Product Manager - Payables

AT First Citizens Bank
First Citizens Bank

Commercial Product Manager - Payables

Boston, MA

Overview

"This is a remote role that may be hired in several markets across the United States."

The Domestic Payables Product Manager will lead one or more cross-functional teams to drive stability and security, new enhancements, and evolution of the Payables Products to deliver operational efficiencies, improve client and associate experience, and support regulatory compliance. The Domestic Payables Product suite includes Fraud Control Services (PosPay and ACH PosPay), Check Print, and Controlled Disbursement Account. The product manager will elicit, refine and prioritize client and associate needs in order to set the vision and strategic roadmap for each Payables product. The product manager will work with Technology, Risk, Finance, Legal and Compliance teams to ensure a low risk and compliant environment, achieve operational efficiency and drive product profitability.

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Responsibilities

-Maintain necessary documentation for Payables Products, e.g. Standards, Product Sheets, etc.

-Partner with sales and client relationship teams to understand client pain points and business challenges to drive product enhancements via internal processes, e.g. business case development, product roadmap maintenance, risk remediation

-Research and understand trends in payments industry to incorporate new capabilities and offer an efficient client and associate experience.

-Partner with Risk and Compliance to satisfy tasks, audits and assessments required by a LFI as determined by Enterprise policies and procedures.

-As the Business Owner for the relationship with the Payables product vendors, serve as primary POC and influence vendor's product roadmap

Knowledge:

-Money Movement products, including U.S. Domestic clearing and settlement systems, particularly checks

-Accounts Payable routines and key metrics for large corporates and mid-market clients

-Product management and product ownership expertise and experience

-Financial services experience

-Financial product management experience

-Regulatory environment for Checks

-Vendor management

Skills/Competicies:

-Excellent written and verbal skills

-MS Office suite

-Develop business cases

-Roadmap development and management

-Product and platform vision and strategy management

-Presentation and executive communication skills

-Product P&L management

-Ability to work independently

-Cross-functional team leadership

-Data analysis

-Accountability

-Collaboration

-Flexibility

-End-to-end thinking

-Risk mindset

Qualifications

Basic Qualifications:

-Bacheors Degree with 5+ years of Bnking or Financial Services OR HS Diploma/GED with 9+ years of Bnking or Financial Services

-5+ years in Product Management

Preferred Qualifications:

-MBA

If hired in NY or CA, the base pay for this position is generally between $149,755.00 and $202, 609.00. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment.

First Citizens benefits programs are designed to meet our associates where they are in life. Full-time associates (20+ hours) are offered a comprehensive benefits program, with customized offerings, including those designed to support families, however defined. More information regarding our benefits offerings can be found here: https://jobs.firstcitizens.com/benefits

Client-provided location(s): Boston, MA, USA
Job ID: FCB-26098-en-us-4
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • HSA
    • HSA With Employer Contribution
    • Fitness Subsidies
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Family Support Resources
    • Non-Birth Parent or Paternity Leave
    • Birth Parent or Maternity Leave
    • Adoption Leave
    • Fertility Benefits
  • Office Life and Perks

    • Commuter Benefits Program
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Volunteer Time Off
    • Leave of Absence
  • Financial and Retirement

    • 401(K)
    • 401(K) With Company Matching
    • Financial Counseling
    • Profit Sharing
  • Professional Development

    • Access to Online Courses
    • Internship Program
    • Leadership Training Program
    • Promote From Within
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)

Company Videos

Hear directly from employees about what it is like to work at First Citizens Bank.