Overview
The Liquidity Solutions Commercial Product Manager III will play an important role in modernizing the core deposit infrastructure at the bank, will help launch new features and capabilities, support on-going maintenance and enhancements, and support business readiness of new launches. The successful candidate will be responsible for executing the product roadmap as well as assist in delivering relevant and well-designed solutions to our clients and stakeholders. The role will drive the platform's continuous growth and infrastructure build-out through a data-driven, client-focused and solution-based approach. This role is expected to exercise creativity, critical thinking, relationship building, analytics, and collaboration to solve client problems. This position is expected to work independently with limited oversight and be responsible for making crucial decisions that impact business success.
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Responsibilities
Responsibilities
• Lead agile product development team based in India to deliver technical product enhancements for a core commercial deposit banking system.
• Partner with key vendors on system capabilities and pain points. Lead agile team through core system upgrades and integration efforts.
• Manage development work from concept, to design, to technical implementation.
• Design, document, and communicate the approach for data driven integrations.
• Provide solutions across technology platforms, system integrations, and customer data and analytics.
• Gather and translate business requirements into documented user stories to support development activities. Prioritize and manage the agile backlog in Jira.
• Coordinate with multiple stakeholders, to manage system dependencies and ensure seamless operational impact as processes change. This includes working with other Product Managers, Operations, Technology, Program Management, Architecture and other teams and partners.
• Manage agile product development processes, routines and ceremonies. Coach others about agile product development methodology.
• Communicate with key stakeholders, leaders and management to ensure they are aligned, and their expectations are reflected within the project/product.
• Collaborate with business leads on business rollout activities, including process development, training and go-to-market strategy.
• Act as system SME to support business stakeholders.
• Collaborate with Product leads and Technology to provide inputs into the Liquidity Solutions roadmap.
• Participate in business case development supporting proposals for new or enhanced Liquidity products and system enhancements.
• Align to the North Star core banking strategy and vision and ensure adherence to SDLC governance.
Skills
• Excellent communication (verbal, written)
• Comfortable presenting to all levels of the organization
• Structured problem solving and critical thinking
• Possess attention to detail and sense of ownership
• Roadmap development and management
• Proactive mentality toward learning and growing
• Ability to collaborate with multiple stakeholders
• Strong technical knowledge, project management and agile skills
• Expertise supporting Oracle Flexcube commercial banking system is preferred
Qualifications
Basic Qualifications:
Bachelor's Degree and 2 years of experience in OR High School Diploma or GED and 6 years of experience.
5+ years of Product Management or experience supporting Product teams, preferably in Commercial Banking/Financial Services
3+ years of direct knowledge and experience with Banking and Liquidity products
Preferred Qualifiactions:
- Bachelor's Degree in Computer Science, Engineering, Business or Management or other quantitative major that requires structured problem solving preferred, or (HS or GED with 4 additional years of relevant experience)
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- Proven ability to build relationships and work effectively in cross-functional teams across geographies and various levels in the organization.
- Strong analytical and strategic thinking ability
- Strong understanding and working experience with design-thinking best practices to deliver industry-defining digital products and experiences.
- Knowledge of Agile routines and experience leading in an Agile environment. Agile certification preferred.
First Citizens benefits programs are designed to meet our associates where they are in life. Full-time associates (20+ hours) are offered a comprehensive benefits program, with customized offerings, including those designed to support families, however defined. More information regarding our benefits offerings can be found here: https://jobs.firstcitizens.com/benefits.