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Commercial Product Manager IV

AT First Citizens Bank
First Citizens Bank

Commercial Product Manager IV

San Francisco, CA

Overview

This is a hybrid role, with the expectation that time working will regularly take place inside and outside of a company office.

The Product Manager of Risk Management & Automation will be responsible for continuous improvement and systems stabilization activities related to the entire infrastructure that drives automation of SVB payment product offers, enhances the efficiency of portfolio management, and drives the stability of the Card Management Platform system. This role drives a significant aspect of our payments risk management strategy. The ideal candidate will:

• Possess a product management background and have an extensive experience of working with agile delivery teams
• Demonstrated use of data-driven decision-making approach.

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• Experience working with APIs and digital applications is preferred.
• Laser focus on executing against the roadmap and defined KPIs.
• Lead agile pod to collaborate with developers and data engineers to define the technology infrastructure and data architecture necessary to deliver a breakthrough automation system experience.
• Be responsible for ensuring essential upgrades and production issues are prioritized and remediated within an established SLA.
• Proven capability to work with third party vendors and drive accountability for system ownership and maintenance.

Responsibilities

• Be a doer. Harness the power of a cross-functional team to drive core upgrades and stabilization efforts. From creating your product backlog and grooming features, to hardening code and shipping product, you will be empowered to define the future of your product.
• Be a value catalyst. Leverage data to unlock new experiences and new features that deliver the full potential of SVB to our clients.
• Be a change agent. Explore new approaches, methodologies, and technologies in an ever evolving and changing world.
• Be passionate. Evangelize your products to internal stakeholders and clients with purpose and passion

Qualifications

Bachelor's Degree and 4 years of experience in OR High School Diploma or GED and 8 years of experience

7+ years of Product Management experience, preferably in Banking/Financial Services
3+ years direct knowledge and experience with analytics or automation system of Cash Management Product (Business Credit Card, FX, Liquidity Management

If hired in CA the base pay for this position is generally between $156,245.00- $195,210.00 per year. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment

First Citizens benefits programs are designed to meet our associates where they are in life. Full-time associates (20+ hours) are offered a comprehensive benefits program, with customized offerings, including those designed to support families, however defined. More information regarding our benefits offerings can be found here: https://jobs.firstcitizens.com/benefits.

Client-provided location(s): San Francisco, CA, USA
Job ID: FCB-26279-en-us
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • HSA
    • HSA With Employer Contribution
    • Fitness Subsidies
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Family Support Resources
    • Non-Birth Parent or Paternity Leave
    • Birth Parent or Maternity Leave
    • Adoption Leave
    • Fertility Benefits
  • Office Life and Perks

    • Commuter Benefits Program
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Volunteer Time Off
    • Leave of Absence
  • Financial and Retirement

    • 401(K)
    • 401(K) With Company Matching
    • Financial Counseling
    • Profit Sharing
  • Professional Development

    • Access to Online Courses
    • Internship Program
    • Leadership Training Program
    • Promote From Within
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)

Company Videos

Hear directly from employees about what it is like to work at First Citizens Bank.