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Site Reliability Engineer

AT Finastra
Finastra

Site Reliability Engineer

Guadalajara, Mexico

Responsibilities

Finastra enables the financial services world to deliver the future of banking with applications that power financial institutions, marketplaces that accelerate industry & an open innovation platform for banks, fintechs & non-banks to connect and collaborate.

FusionOperate is Finastra's DevOps Self Service PaaS transforming how we develop and operate striving for software delivery & operational excellence from commit to production and deployment frequency through to reliability measured in our change success rate and mean time to repair. FusionOperate is a Multi Cloud DevOps PaaS focused on Container Orchestration, Continuous Delivery, Observability, AIOPs, Insights & Data.

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As a Site Reliability Engineer your mission is to protect and advance the software & systems behind Finastra's Cloud hosted services running on FusionOperate for the biggest Financial Institutions in the world. Finastra believes in a blameless culture where the primary objective is continuous improvement. You'll be treating operations as a software engineering problem aiming to build reactive systems that self-heal, ensuring we keep revenue-critical systems up & running despite natural disasters, unexpected surges in traffic, and configuration errors.

Your day will vary from the fine-grained details of optimizing disk performance, authoring operational code for our applications to the big picture of reliability modelling. You will operate as part of a global scaled agile SRE team applying your experience in Continuous Delivery.

Experience & Qualifications

  • 1-2 years of experience in Cloud Operations
  • Proficiency with Infrastructure as Code technologies such as Terraform, CloudFormation, or ARM
  • Experience developing and deploying resources with a cloud provider (I.e., Azure, AWS, Cloudflare, GCP)
  • Networking concepts (load balancing, TCP/IP, HTTP, gRPC, DNS) and troubleshooting tools (Wireshark, command line, BPF)
  • Experience with version control systems (GitHub, Gitlab, Bitbucket)
  • Comfortable with scripting languages like Python, Bash and Go
  • Familiarity with container technologies like Docker and Kubernetes
  • Knowledge of Cloud-native architecture, Cloud tooling and the latest trends and practices is preferred
  • Appropriate Linux, Kubernetes & Cloud Certifications is preferred

Responsibilities:

  • Work with containers and container orchestration systems such as Kubernetes
  • Capacity Planning to determine resource requirements of your service for it to be scalable, efficient, and reliable
  • Identify and troubleshoot any availability and performance issues at multiple layers of deployment, from hardware to operating environment, network, and application
  • Collaborate with other engineers to implement operational solutions while defining and adhering to industry best practices
  • Participate in weekly on-call rotation

Client-provided location(s): Guadalajara, Jalisco, Mexico
Job ID: Finastra-10151
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Vision Insurance
    • Life Insurance
    • Dental Insurance
    • Health Insurance
    • Mental Health Benefits
    • Health Reimbursement Account
    • Short-Term Disability
    • Long-Term Disability
    • Pet Insurance
    • FSA
    • HSA
  • Parental Benefits

    • Birth Parent or Maternity Leave
  • Work Flexibility

    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Happy Hours
    • Company Outings
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Unlimited Paid Time Off
    • Paid Holidays
    • Personal/Sick Days
    • Volunteer Time Off
  • Financial and Retirement

    • Financial Counseling
    • 401(K) With Company Matching
  • Professional Development

    • Internship Program
    • Leadership Training Program
    • Associate or Rotational Training Program
    • Promote From Within
    • Access to Online Courses
    • Lunch and Learns