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Senior Systems Engineer

AT Finastra
Finastra

Senior Systems Engineer

Guadalajara, Mexico

Responsibilities

What will you contribute?

We are seeking a highly skilled Windows and Azure Senior Systems Specialist to manage, maintain, and optimize enterprise-level Windows-based environments and Azure cloud infrastructure. The ideal candidate will have a strong technical background in Windows Server administration, Azure platform services, and IT systems integration to support scalable, secure, and efficient operations.

Responsibilities & Deliverables:

Windows Administration:

  • Manage and maintain Windows Server environments (2016/2019/2022).
  • Configure, monitor, and troubleshoot Active Directory (AD), Group Policies, and DNS/DHCP.
  • Implement and maintain Windows-based applications and services.
  • Ensure timely patch management and system updates for Windows environments.

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Azure Cloud Management:

  • Deploy, configure, and manage Azure services, including Virtual Machines (VMs), Storage, Networking, and Azure Active Directory (AAD).
  • Implement Infrastructure as Code (IaC) using tools such as Azure Resource Manager (ARM), Terraform, or Bicep.
  • Design and maintain Azure governance, monitoring, and cost management strategies.
  • Set up and maintain hybrid cloud solutions using Azure AD Connect and other integration tools.

Automation and Scripting:

  • Automate routine tasks using PowerShell, Azure CLI, or similar tools.
  • Develop scripts for provisioning, deployment, and configuration management.

Security and Compliance:

  • Apply security best practices, including identity management, role-based access control (RBAC), and endpoint security for Windows and Azure environments.
  • Monitor system logs and implement alerting mechanisms to detect and respond to security threats.
  • Ensure compliance with industry standards (e.g., ISO, SOC, GDPR).

Monitoring and Optimization:

  • Utilize monitoring tools (e.g., Azure Monitor, Log Analytics) to assess system health and performance.
  • Analyze and optimize system workloads to improve efficiency and reduce costs.

Collaboration and Support:

  • Work with cross-functional teams to implement business-critical applications on Windows and Azure platforms.
  • Provide technical support and troubleshooting for system issues.
  • Document procedures, configurations, and policies to ensure operational continuity.

Customer and General Support:

  • Plan and oversee complex customer migrations to Azure, involving all layers of the technology stack.
  • Develop and maintain training models for the Technical Support Team.
  • Coordinate large-scale projects and manage vendor relationships for cloud migrations.
  • Lead and distribute workload among the Technical Engineering team.
  • Provide live support for production environments and handle escalated issues.
  • Deliver Root Cause Analysis for Severity 1 and Severity 2 issues.
  • Serve as a technical liaison between Development and Technical Support teams.

Required skills & experience:

  • Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).
  • 3+ years of experience in Windows Server administration.
  • 3+ years of hands-on experience with Microsoft Azure services and tools.
  • Proficiency in PowerShell, Azure CLI, or other scripting languages.
  • Solid understanding of Active Directory, Azure AD, and hybrid identity solutions.
  • Experience with virtualization technologies such as Hyper-V or VMware.
  • Familiarity with backup and disaster recovery solutions, including Azure Backup and Site Recovery.
  • Knowledge of network configurations and protocols (e.g., VPN, ExpressRoute, NSGs).

Preferred Skills:

  • Experience with DevOps practices and CI/CD pipelines using Azure DevOps or GitHub Actions.
  • Familiarity with containerization technologies (e.g., Docker, Kubernetes).
  • Knowledge of Windows Autopilot and Intune for endpoint management.
  • Understanding of multi-cloud environments and integration.

#LI-MG1

Client-provided location(s): Guadalajara, Jalisco, Mexico; Pune, Maharashtra, India; Ensenada, Baja California, Mexico; Valenzuela, Metro Manila, Philippines; Mandaluyong, Metro Manila, Philippines
Job ID: Finastra-10569
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Vision Insurance
    • Life Insurance
    • Dental Insurance
    • Health Insurance
    • Mental Health Benefits
    • Health Reimbursement Account
    • Short-Term Disability
    • Long-Term Disability
    • Pet Insurance
    • FSA
    • HSA
  • Parental Benefits

    • Birth Parent or Maternity Leave
  • Work Flexibility

    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Happy Hours
    • Company Outings
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Unlimited Paid Time Off
    • Paid Holidays
    • Personal/Sick Days
    • Volunteer Time Off
  • Financial and Retirement

    • Financial Counseling
    • 401(K) With Company Matching
  • Professional Development

    • Internship Program
    • Leadership Training Program
    • Associate or Rotational Training Program
    • Promote From Within
    • Access to Online Courses
    • Lunch and Learns