Principal Product Manager (LoanIQ)

What will you contribute?

As a Product Manager, you will manage life cycles of assigned products or services within our lending solutions portfolio to optimize profit and meet client expectations, marketing, financial, and corporate growth objectives. This includes business case development, market research, development of product marketing strategies, advertising, promotion, and strategies associated with new and existing products(s). Tracks and monitors projects and provides needed information to all impacted areas of the company.

Responsibilities & Deliverables:

Your deliverables as a Product Manager will include, but not limited to, the following:

• Identifies product market opportunities through market research, customer profiling, needs analysis, market sizing and competitive analysis.
• Serves as the key contact for assigned product or product line on customer issues and questions and new product ideas which surface from customers, field sales, or market research. Identifies and analyzes critical issues related to the product design and promotion of the product(s).
• Creates recommendations and feature definition to address market opportunities.
• Provides direction for product enhancements and general product development requirements.
• Works with product marketing department to develop effective communication activities and programs including advertising, events management, product positioning and collateral development for assigned product(s).
• Lead product focus groups for assigned product(s). Lead user conferences sessions on assigned product(s) and general industry topics.
• Administers company policies and procedures which affect assigned product(s).
• Identifies continuous improvement opportunities for Product Management processes.
• Develop and implement methods and procedures for monitoring projects such as preparation of records of expenditures and research findings, progress reports and staff conferences, in order to inform management of current project status.
• Manages the resolution of escalated customer problems. Escalates problems and issues to other departments when needed.
• Provide support to the sales organization regarding sales demonstrations and any other assistance needed through the sales process. Work with regional sales managers and CRM's to articulate product positioning and pricing.
• Develops proper and thorough documentation (internal and external) describing enhancements as appropriate.
• Other duties as assigned.

• 10+ years of experience in the Lending Business/Fintech, with expertise in leading strategic initiatives, developing product roadmaps, and managing product launches. Exposure to Loan IQ is required, 5+ years.
• Proven track record of product management accomplishments and initiatives with demonstrated success in product launches and end-to-end execution of marketing strategies.
• Strong organizational, planning and project management skills with a history of successful execution of plans.
• Strong verbal and written communication and interpersonal skills needed.
• Possess strong problem-solving and decision making skills.
• Ability to work independently, apply judgment, maintain stable performance under stress and flexibility in an evolving work environment.
• Proven presentation skills.
• Attention to detail and the ability to manage multiple tasks simultaneously as required.
• Demonstrated ability to work effectively with cross-functional teams.
• Ability to react quickly to complex situations; work with employees, customers and outside organizations in a professional manner.
• Bachelor's degree in Business Administration or related field.
• Some travel required. 25% or less