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Expert Network Engineer

AT Finastra
Finastra

Expert Network Engineer

Guadalajara, Mexico

Responsibilities

Responsibilities include but not limited to:

  • Maintain synchronization in network infrastructure between Production & DR environments for payments products, ensure changes /configurations implemented in Production are simultaneously implemented in DR environment.
  • SOP creation as per Industry best standards for week long True Failovers from Network perspective, ensuring Customer can run their business seamlessly from DR environment for a week.
  • Ensure Documentation (Deployment Network Diagrams) are timely updated, maintained and Peer reviewed.
  • When Production/UAT issues reported by the Client and/or Implementation team are addressed within acceptable timelines ensure the same changes are implemented in DR simultaneously.
  • Ability to debug Network logs and produce technical solutions associated with data flow or processes involved or performance aspects.
  • Work closely with the Implementation team to understand the process flow, solution challenges if any and work towards implementing & supporting a seamless sync between Production & DR infrastructure.
  • Work closely with the Implementation & product teams to explore & reuse tools/processes for effective maintenance of DR network environment.
  • Ensure automation is introduced wherever possible to maintain Network resiliency.
  • Should focus towards acquiring adequate understanding of Network Infrastructure of Payment products within short span of time.
  • Regular internal Network health checkup to be done and actively own the Network domain for DR environment.
  • Be able to effectively participate in DR plannings, work on RCA's, provide DR updates and identify risks with mitigation plans.
  • Be flexible to learn, collaborate & contribute across teams.

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The Required Skills, Knowledge & Experience

Must Have:

  • Exposure to Payments domain and Finastra payments products i.e., GPP or P2G is an added advantage, precisely banking and financial domain experience.
  • Willingness to work in shifts and provide On-call support on rotation including weekends.
  • Experience as a Network Administrator or similar role, should possess hands on experience and knowledge in Cisco routing, Switching, Fortigate firewall.
  • Minimum 7 to 8 years Network troubleshooting experience in real time environment. Candidate must have Azure, Zerto cloud networking experience.
  • Should have good knowledge and hands on experience F5 Load Balancing.
  • Should have exposure of working with TAC for different vendors like Cisco, Azure, Fortigate, F5 etc. Netbrain knowledge would be added advantage.
  • Familiarity with general monitoring principles, as well as tools such as Site 24 X 7, Grafana, Solarwind etc.
  • Experience in different automation concepts (ex. CI/CD, infra as code) and DevOps tools (ex. Azure DevOps, Jenkins, Docker, Terraform, Chef, etc).
  • Strong communication skills both written and verbal, should be able to co-ordinate with cross functional teams.

Good to Have:

  • Experience in cloud technologies such as Azure, Zerto and AWS.
  • Familiarity with Atlassian tools such as JIRA, SNOW and Confluence.
  • Technical consulting and implementation experience in client facing projects would be an added advantage.

Client-provided location(s): Guadalajara, Jalisco, Mexico
Job ID: Finastra-10169
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Vision Insurance
    • Life Insurance
    • Dental Insurance
    • Health Insurance
    • Mental Health Benefits
    • Health Reimbursement Account
    • Short-Term Disability
    • Long-Term Disability
    • Pet Insurance
    • FSA
    • HSA
  • Parental Benefits

    • Birth Parent or Maternity Leave
  • Work Flexibility

    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Happy Hours
    • Company Outings
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Unlimited Paid Time Off
    • Paid Holidays
    • Personal/Sick Days
    • Volunteer Time Off
  • Financial and Retirement

    • Financial Counseling
    • 401(K) With Company Matching
  • Professional Development

    • Internship Program
    • Leadership Training Program
    • Associate or Rotational Training Program
    • Promote From Within
    • Access to Online Courses
    • Lunch and Learns