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Application Support Specialist

AT Finastra
Finastra

Application Support Specialist

Bucharest, Romania

Responsibilities

Responsibilities and Accountabilities:

Investigation and troubleshooting on arising technical issues

Implement products as cloud solutions on FinCloud platform;

Installation, configuration and maintenance of cloud solutions and third party tools;

Configure the integration of cloud solutions with other 3rd party systems;

Creation, scheduling and maintenance of customers batches;

Application release management, deployment of patches and services pack for cloud solutions, in addition to supporting implementations and major upgrades;

Administration of user access controls;

Providing technical support and management, working closely with Infrastructure Partner support teams during Incident response and resolution;

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Adhere to change management procedures and Finastra best practices;

Ensure that services are delivered to SLAs and that requests and incidents are responded to in timely and conclusive manner;

Provide updates and recommendations to management for implementations adjusments;

Skills and Qualifications

Bachelor degree in Computer Science, Software Engineering or equivalent;

Previous experience with Windows and Linux operating systems;

Relevant experience in cloud solutions architecture, design and management;

Knowledge of IT operations;

Experience working with High Availability and Disaster Recovery architectures and solutions;

Ability to understand business requirements and convert them into solution design;

Experience maintaining a virtual environment required;

Basic networking knowledge and troubleshooting skills;

Should have expertise in some of the following: database technologies (Oracle, SQLServer, SQL, PL/SQL); scripting languages (Perl, Bash, Korn Shell, Windows batch) ; XML; Apache Tomcat; Apache AciveMQ; IBM WebSphere MQ; C/C++, Java technologies;

Experience with cloud computing platforms (AWS, Azure, HPE) an advantage;

Experience of building solutions on IaaS and PaaS an advantage;

Client-provided location(s): Bucharest, Romania
Job ID: Finastra-10158
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Vision Insurance
    • Life Insurance
    • Dental Insurance
    • Health Insurance
    • Mental Health Benefits
    • Health Reimbursement Account
    • Short-Term Disability
    • Long-Term Disability
    • Pet Insurance
    • FSA
    • HSA
  • Parental Benefits

    • Birth Parent or Maternity Leave
  • Work Flexibility

    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Happy Hours
    • Company Outings
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Unlimited Paid Time Off
    • Paid Holidays
    • Personal/Sick Days
    • Volunteer Time Off
  • Financial and Retirement

    • Financial Counseling
    • 401(K) With Company Matching
  • Professional Development

    • Internship Program
    • Leadership Training Program
    • Associate or Rotational Training Program
    • Promote From Within
    • Access to Online Courses
    • Lunch and Learns