Job Description:
The Role
The Retention Executive is responsible for participating in retention strategy and proactive contract extension activities, providing valid, competitive information and developing timely, accurate sales proposals. This leader will focus on Defined Contribution, Defined Benefit, Health & Welfare, Health Savings Account and Stock Plan Services opportunities. Specific sales activities include strategy development, customer presentations, proposal development, contract negotiations, market intelligence, Salesforce reporting, and client team sales mentoring. The Retention Executive will partner closely with Managing Directors and Sales Support to build and implement sales processes and align with operational goals.
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OPEN TO NATIONWIDE LOCATIONS
The Skills You Bring
- Drive retention process leadership from contact through strategy, proposal, presentation and successful client retention.
- Identify client needs and develop client-specific solutions.
- Own the retention sales efforts depending on the situation.
- Develop and manage relationships with Managing Directors, Plan Sponsors, and Sourcing Advisors.
- Provide appropriate market and competitive information.
- Supervise delivery of proposals to clients/consultants, including preparation of custom finals presentations employing visual storytelling concepts.
- Provide timely, accurate and concise analysis to senior management on retention status and performance.
- Develop full understanding of internal pricing, contracting, and operational requirements.
- Represent Fidelity Investments in the marketplace through various industry organizations and events.
The Expertise You Have
- The successful candidate will have approximately 10 to 15 years of progressive business development/client retention experience coupled with at least an undergraduate degree.
- Candidates will demonstrate experience in successfully building alliances and influencing key decision makers (at all levels), competitive drive and determination and results.
- Strong written and oral communication skills, presentation skills, and leading sales processes are all vital skills for the role.
- Previous experience selling outsourced benefits solutions, researching and acquiring market intelligence, financial acumen, understanding benefits administration operations, and developing sales proposals are also required. It is imperative that the successful candidate present excellent sales instincts, sound business judgment, and ability to juggle many opportunities at one time.
- Series 7 and 63 required.
The base salary range for this position is $112,000-$255,000 per year.
Placement in the range will vary based on job responsibilities and scope, geographic location, candidate's relevant experience, and other factors.
Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation.
We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.
Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
Fidelity's hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.
Certifications:
Company Overview
Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money.
Join Us
At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees' Choice Award, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined.
Fidelity's hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.
At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document, and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.
We invite you to Find Your Fidelity at fidelitycareers.com.
Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.
Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to accommodations@fmr.com.