Job Description:
Our mission in Fidelity Health is to drive industry leading, digital solutions to help employers, individuals and their families manage their health care needs.
In this role you will lead a high-performing team responsible for designing, developing, and managing the configuration systems that power our health care offering. This leadership role requires a strategic thinker with a deep understanding of software engineering principles, particularly in system configuration, automation, and integration. The ideal candidate will have a consistent track record in scaling teams, optimizing processes, and delivering high-quality, reliable solutions.
You will be responsible for the execution of our configuration strategy as we service our legacy platform, HOBS, while simultaneously migrating, implementing, and servicing clients on the modernized H&W platform, Fidelity Health Benefits (FHB). You will report directly to the Head of Client Delivery.
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The Expertise & Skills Required
- Bachelor's and/or master's degree in computer science, Software Engineering, or a related field.
- 10+ years' experience leading large-scale projects in a complex, fast-paced environment with at least 5 years in a leadership role focusing on system configuration.
- Strong knowledge of system configuration management tools, technologies, and best practices.
- Experience with automation frameworks, cloud platforms, and continuous integration/continuous deployment (CI/CD) pipelines.
- Excellent leadership, communication, and interpersonal skills, with the ability to inspire and motivate teams.
- Strong problem-solving skills, with a focus on delivering practical, scalable solutions.
- A strategic mindset to ensure our products, processes and approach are industry leading and meet market expectations.
- Health and Welfare Domain Expertise preferred.
- Self-awareness of own style and leadership approach, especially in a cross-cultural environment, adapts behaviors as necessary to maintain relationships.
- Embodiment of the Fidelity leadership principles.
The Value You Deliver
- Provide visionary leadership with a focus on system configuration and automation.
- Develop and implement the strategy aligned with the company's goals, ensuring scalability, reliability, and performance.
- Drive continuous improvement in engineering processes, tools, and practices to enhance team productivity and software quality.
- Build, mentor, and manage a diverse, high-performing team, fostering a culture of innovation, collaboration, and excellence.
- Lead all aspects of recruitment, training, and professional development to ensure the team remains competitive and current with industry trends.
- Establish clear performance metrics and accountability structures to ensure the team meets or exceeds expectations.
- Collaborate with cross-functional teams, including product management, DevOps, and QA, to ensure alignment and integration of system configuration with overall product architecture.
- Drive automation of system configuration tasks to increase efficiency and reduce the risk of human error.
- Act as a key point of contact for system configuration issues, providing guidance and support to internal teams and customers.
- You will drive a consistent track record of results with measurable KPIs and a strong partnership with Health Care Operations to ensure a smooth, issue free launch of all projects.
Certifications:
Company Overview
Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money.
Join Us
At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees' Choice Award, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined.
Fidelity's hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.
At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document, and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.
We invite you to Find Your Fidelity at fidelitycareers.com.
Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.
Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to accommodations@fmr.com.