Systems Administrator

Job Description:

Job Title -Systems Administrator - Distributed Compute Operations

This position will be responsible for maintaining the health and efficiency of Linux, Windows & Virtualization (VMWare/OLVM) Infrastructure and to create and maintain solutions to automate administrative procedures

The Purpose of This Role

This position provides technical leadership and will be responsible for managing and enhancing the infrastructure hosted on Unix, Windows and Virtualization platforms, project delivery, providing technical support and implementing automated solutions to reduce toil.

This role is an excellent opportunity for individuals who excel under pressure, have a bias for action, want to gain a holistic view of the IT environment and can work with the best technical subject matter experts across Fidelity.

• Monitoring the environment and Troubleshooting issues to ensure the highest uptimes are maintained.
• Handle daily support for Infrastructure hosted on Linux, Windows and Virtualization platforms, within agreed SLAs.
• Ensure all platforms are secure, working within our security team to ensure that systems are updated as and when necessary, and implementing any urgent fixes/mitigations responding to threats as they arise.
• Create and maintain solutions to automate administrative procedures.
• Facilitate live outage calls, capturing technical findings, documenting and executing action items.
• Collaborate with cross-functional teams, including system administrators, network engineers, and application developers, to support Infrastructure requirements and initiatives.
• Develop and maintain comprehensive documentation for the supported systems and processes, including configuration guides, standard operating procedures and operational reports.
• Ensuring communications are sent to stakeholders at regular intervals and within expected timeframes.

• Good influencing skills, including ability to negotiate and execute strategies with peers and colleagues / partners across organizational boundaries
• Strong organizational and troubleshooting skills
• Good scripting & coding skills
• Passionate for learning cross technical skills
• Demonstrate self-motivation to achieve a successful outcome in a highly dynamic environment
• Excellent verbal and written communication skills
• Ability to manage multiple tasks and deadlines with minimum supervision
• Strong understanding of Infrastructure Technology at an Enterprise level

• 4-6 Years of relevant IT experience
• Bachelor's degree in computer science or similar field.
• Hands-on experience in the following technologies:
  • Server Operating Systems - Linux, Windows(preferred)
  • Virtualization technologies - VMWare/OLVM
  • Intel Enterprise Server level hardware (HP/IBM/Dell)
  • Scripting and automation - Bash/Python/Ansible

• Good understanding of Networking services, protocols and Storage concepts
• Demonstrated experience with system monitoring, Observability and performance tuning
• Knowledge of Vulnerability management across operating systems and Virtualization platforms
• High level understanding of IT infrastructure and applications
• Exposure to DevOps and Agile practices
• Strong understanding of Enterprise ITSM processes
• Excellent problem-solving and communication abilities
• Certifications in RHEL/ Microsoft/ VMware & ITIL will be favorable