Job Description:
Senior Product Delivery Analyst | Fidelity Digital Assets
Fidelity Digital Assets (FDA) is dedicated to building products and services that help institutions adopt digital assets and innovate within the increasingly digital world of finance. Fidelity Investments began researching blockchain technology and digital assets solutions in 2014, where years of research and development have provided us with the deep expertise necessary to build the future of finance. As a Business Analyst on the FDA Product Delivery team you would have the opportunity to directly contribute towards this future.
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The Role
As a Senior Product Delivery Analyst you will analyze both current and new business and technical processes, identify system interfaces and dependencies, and document process and system flows. You will collaborate closely with various squads within the domain and across business and technology teams. Your insights will help assess systems, identify dependencies, and sequence work effectively. An ability to navigate between business and technology teams will be essential as we enhance existing applications and build new product offerings.
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- Leads analysis efforts using process flows, screen mockups, data, use cases and other relevant analysis tools
- Advocates for high quality solutions by performing feasibility and cost/benefits analysis and making recommendations to the systems design
- Develop positive relationships and champion a collaborative team environment
- Extract, analyze, and supply data that assists in decision-making
- Work with engineering and business teams to ensure adequate test coverage of system changes/enhancements and ensuring requirements are being met
- Bring curiosity and a questioning mind-set to work, asking about the "why" and the "value" of new features/enhancements we build
- Lead team members to clearly and completely define the scope of problems, in terms of business and/or system requirements and processes.
- Evaluate the design of existing and in-development systems to assess their functionality, dependability, and maintainability
- Produce and/or maintain system feature design documentation and user training and materials
- Implement product delivery process efficiencies and best practices
The Expertise and Skills You Bring
- Bachelor's degree in either Computer Science, Information Systems, Mathematics or Business related field
- 5+ years of experience related to analysis and product delivery
- Experience with systems development methodologies and formal documentation processes.
- Moderate expertise in analyzing end-to-end processes, utilizing tools and techniques for data presentation and analysis, including REST API technologies, SQL, JSON, and Postman/Insomnia.
- Analytical mindset capable of assessing the magnitude and impact of work at a granular level, down to individual user stories.
- Data-driven approach to decision-making, with the ability to measure, collect, and leverage data effectively while balancing intuition.
- Strong written and verbal communication skills, with the technical acumen to drive outcomes and influence stakeholders effectively.
- Ability to navigate ambiguity with flexibility and adaptability.
- Willingness to dive in and understand code for analysis and support purposes
- Able to understand the technology and software architecture of an application
The Team
The FDA Product Delivery team is central to enhancing and delivering platform capabilities that serve FDA Institutional clients and platform consumers to offer Digital Asset products to their customers. Members of our team are highly dynamic, team-oriented and partner with each other, business partners and their squads. We lead by example, seek to continuously improve, deliver creative solutions that solve complex challenges and/or advance the business, and seek to increase the value we provide through our product delivery practice.
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Company Overview
Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money.
Join Us
At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees' Choice Award, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined.
Fidelity's hybrid working model blends the best of both onsite and offsite work experiences. Having the majority of our associates work onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most roles listed as Hybrid will require associates to work onsite all business days of every other week in a Fidelity office. This does not apply to roles listed as Remote or Onsite.
At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document, and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.
We invite you to Find Your Fidelity at fidelitycareers.com.
Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.
Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to accommodations@fmr.com.