Job Description:
The Process Engineer will drive strategy and reengineering initiatives within the Fidelity Funds and Investment Operations (FFIO) operating environment. They will be part of a team of change leaders with a mission to accelerate the digitization and automation of our processes, as well as to prepare our environment for the launch of new alternative financial products. We are seeking an experienced process engineer to play a key role in helping us streamline business processes and improve our associate experience. This role will work with our business partners to craft and build enhanced Business Capabilities, a more scalable and flexible operating environment while achieving consistent quality. This individual will collaborate with the business leadership to identify, scope, and lead key strategy and reengineering programs. We are looking for a self-motivated individual with excellent analytic and communication skills who can work across business operations and technology teams.
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The Team
The Operations Strategy & Performance Delivery team (OSPD) plays a critical role in strategy development and performance delivery for all FFIO. The team drives operational improvement and interacts with the business domains and shared services functions within FFIO. As a team-centric organization, we provide ample opportunities for collaboration with other OSPD team members, as well as key business partners, both upstream and downstream.
The Expertise You Have
- Bachelor's Degree with 5+yrs of relevant experience in process engineering
- Experience with operational strategy, strategic analysis and execution, design thinking, and large-scale process re-engineering preferred
- Demonstrated experience collaborating with cross-functional teams
The Skills You Bring
- Strong team player who can also work independently
- You possess an expert level understanding of process improvement, design thinking, and strategic thinking
- Excellent written and verbal communication skills
- Excellent organizational and analytical skills
- Ability to focus on delivering business value in a highly complex and fast paced environment
- Ability to handle ambiguity and adapt to changing business priorities
- Ability to manage concurrent projects and production support needs
- Comfortable challenging the status quo and proposing new ideas
The Value You Deliver
- Efficient communication in team environment
- Understand business vision and strategy
- Facilitate team working sessions and influence key operational managers and directors
- Deliver measurable impact through definition and refinement of key objectives and key performance indicators that demonstrate outcomes.
- Continuously learn and develop your overall skills in strategic analysis & design and operational
Certifications:
Company Overview
Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money.
Join Us
At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees' Choice Award, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined.
Fidelity's hybrid working model blends the best of both onsite and offsite work experiences. Having the majority of our associates work onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most roles listed as Hybrid will require associates to work onsite all business days of every other week in a Fidelity office. This does not apply to roles listed as Remote or Onsite.
At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document, and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.
We invite you to Find Your Fidelity at fidelitycareers.com.
Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.
Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to accommodations@fmr.com.