Job Description:
The Role
The Senior Product Manager is part of a team that enables the Legal Technology Management group to continuously modernize, consolidate and digitize technology solutions and provide an enhanced user experience to Legal Department associates. The Senior Product Manager conducts and provides end-to-end project oversight, business analysis and works closely with the stakeholders and the Corporate Technology Group to ensure they have a proven understanding of the Department's current and future technology product needs. The Senior Product owner also runs and maintains a prioritized backlog, helps test solutions, and is an active participant in building effective business partner relationships.
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The Expertise and Skills You Bring
- Bachelor's degree or equivalent experience with 8+ years of experience developing digital solutions, technology delivery, vendor management
- Document Management experience (iManage, Net Docs, SharePoint), strongly desirable
- Experience with Legal technology tools such as Matter Management applications, Legal Holds applications, Search/AI tools a plus
- An eye for identifying overly complex processes and developing simple and scalable alternatives
- Build stakeholders' relationships to manage expectations and agree on clear goals, objectives, and timelines
- Able to understand the technology and software architecture of an application. Has an understanding conceptually of API's v Database v AD Groups, UI v UX etc.
- Ability to navigate through ambiguous circumstances and demonstrate flexibility and adaptability to keep pace, make progress and bring others along.
- Ensuring cross-functional alignment with other departments across the company through effective communications, strong relationships, and a deep understanding of the business
- Proficient in MS Office Suite of products and MIRO or similar workflow tools
- Experience identifying and working with data to analyze, find opportunities, drive fact-based decision making, and measure results
- Ability to think strategically about business goals and roadmap how the unique elements fit together
- Ability to build credibility and trust with diverse partners and understands how to influence without authority
- Ability to encourage, prioritize, and coordinate delivery, providing strategic guidance to align efforts while clearly communicating progress, decisions, blockers, and risks to partners.
- Experience collaborating and translating business requirements into action for designers and developers in an agile environment.
- Working experience within an agile (SCRUM, XP, Kanban, etc.) development environment, Agile ceremony management expertise or desire to quickly adopt
- Experience in use of JIRA or desire to quickly adopt
- Demonstrate the ability to work in a fast paced, collaborative, client-centric environment and possess a positive, can-do demeanor
- Confident communication skills, both oral and written, with ability to present and converse with both technical colleagues and attorneys
The Value You Deliver
- Assisting in defining and implementing Legal technology strategy roadmap
- Collaborating with partners during the visioning and concept development of a product
- Working closely with stakeholders to ensure that the Minimum Viable Product (MVP) is clear and understood by the delivery teams
- Solving application related problems, making decisions, completing trade-off analysis to stay on track towards business deliverable commitments
- Assessing value, developing cases, and prioritizing stories, epics and themes to ensure work is aligned with technology strategy and results in maximum value
- Working with end-users to define testing environment and acceptance criteria; explains the criticality of their active involvement in test design and all testing phases
- Defining, creating, and implementing test plans and cases; estimating time, effort and resources required.
- Drafting key objectives and results, strategies and analyzing the product data to make business decisions
Certifications:
Category:
Information Technology
Fidelity's hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.