At Pembroke, we're united by a belief that real estate is more than just buildings. Our mission is to create long-term value through our global expertise, local knowledge and passion for real estate. Comprised of experts across a variety of fields, our team consistently strives for excellence, achieves with integrity and embraces collaboration. Working together, we create places people love.

For more information, visit our website: www.pembroke.com

The Role

We are seeking a Senior Business Analyst to lead the intake and priority management process for our critical initiatives and dashboard reporting pipeline. This individual will be responsible for partnering with the business to develop, drive, implement, deliver, and create ongoing maintenance programs for the strategic initiatives to improve efficiencies and productivity across Pembroke's business activities. This role reports to Pembroke's Senior Director, Business and Technology Operations.

The Senior Manager will partner with Pembroke's global teams, as necessary, to understand and translate their priorities into solutions for process and technology efficiencies while ensuring downstream system / data impacts of changes are considered.

We are looking for a self-motivated individual who can quickly adapt to changing business requirements and effectively work with matrixed teams in a global setting. Our ideal candidate is a focused and diligent planner and possesses demonstrated communication and creative problem-solving skills. The individual should be committed to the investigation and development of innovative solutions in a constantly evolving digital landscape.

Define and Discover

• Partner with functional, regional and team leaders to understand needs, develop user requirements and prioritize initiatives and report development.
• Provide thought leadership for technical business processes, recommending and effectively promoting technology and business process solutions that further improve efficiency and productivity.
• Provide decision support with objective, factual data and analysis.
• Document recommendations at a summarized level for Senior Leadership.

Design and Develop

• Create and implement precise management plans for every project, with attention to transparent communication at all levels.
• Test functionality to verify requirements and specifications.
• Perform, evaluate, and communicate thorough quality assurance at every stage of process or technology development.

Deploy and Deliver

• Lead projects, implement and integrate systems and/or process enhancements in close collaboration with business partners.
• Coordinate the participation of end users through facilitation of user acceptance testing (UAT) sessions and document any issues and remediation.
• Assist in the development of training materials and documentation; participate in user training when appropriate.
• Develop an organizational change and maintenance plan for delivery and post-delivery support.

The Expertise and Skills You Bring

• Bachelor's degree required; 7+ years of relevant experience, including business analysis, project management, process improvement and/or systems implementations.
• Ability to build relationships across teams, inform, influence and collaborate across a matrixed organization.
• Ability to handle complexity and achieve results despite constantly shifting priorities.
• Demonstrated project management, problem solving and data analytical skills.
• Strong presentation, written, and interpersonal communication skills.
• Proficiency with MS Office (especially strong Excel and PowerPoint skills) and exposure to Yardi, Argus Enterprise, VTS, PBCS and/or other integrated real estate industry applications.
• SCRUM leader certification or demonstrated experience in an agile environment, a plus.

At Pembroke, we believe the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Pembroke will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the Pembroke Human Resources team by sending an email to PembrokeHR@fmr.com

Pembroke's hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite three days a week (M, W and day of choice) in a Pembroke office or site.

Certifications:

Company Overview

Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money.

Join Us

At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees' Choice Award, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined.

Fidelity's hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.

At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document, and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.

We invite you to Find Your Fidelity at fidelitycareers.com.

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to accommodations@fmr.com.