What you will do:

In this role, you will champion our customers, become a trusted partner to Product & Engineering teams, and help scale the business by guiding the development of our products that our customers will love.

You will dive deep into our data to identify, pitch, advocate for, and partner on meaningful improvements to Atlassian's products that will reduce friction for our customers. You will collaborate with our Product teams on change to ensure that our Support Engineers are prepared, and change is adopted by our customers successfully.

You're part analyst, part product manager, and part program manager. You're strategic, tactical, and also relationship- and data-driven

On day one you'll have the following experience:

• 3+ years of relevant experience with a proven ability as an analyst in software development, service delivery, or customer support
• You have business insight and the ability to map business challenges to data
• Experience analysing data, preferably using SQL
• Strong written, verbal communication and presentation skills
• Experience writing influential business cases
• Proven track record of developing initiatives and using data to drive clear prioritization of issues
• Experience working with Product Managers and Software Developers
• Influencing stakeholders in order to enact change

You'll be passionate about the following:

• Telling stories through data that resonate with executive leadership
• Actioning feedback to drive improvements in yourself
• Exhibiting curiosity, humor, drive, flexibility, empathy, and refusal to accept the status quo
• Championing our customers
• Attention to detail

Compensation

At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:

Zone A: $144,900 - $193,200

Zone B: $130,400 - $173,900

Zone C: $120,300 - $160,400

This role may also be eligible for benefits, bonuses, commissions, and equity.

Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.

Our perks & benefits

Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit go.atlassian.com/perksandbenefitsto learn more.

About Atlassian

At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.

We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.

To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.

To learn more about our culture and hiring process, visit go.atlassian.com/crh.