Job Description:
The Role
As the Trade, Research & Monitoring Experience Principal Analyst, you bring strong business and system analysis skills to help design and deliver new and enhanced digital capabilities for Fidelity's retail crypto clients.
The role reports to the Fidelity Crypto Experience Team Lead and works closely with the trading, research, and monitoring experience lead. You'll be helping identify and document requirements, work with user design, legal and compliance as well as multiple technical and business partners to ensure a seamless implementation of new digital solutions for our clients.
You are committed to developing your own knowledge and bringing the latest creative thinking to your role to help strengthen our overall team.
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- Work with the experience lead to understand business priorities to help you identify key focus areas.
- Work with marketing, user research and client services teams to understand our customer's needs.
- Partner with user experience designers to think creatively on how to solve problems and build digital client experiences that will deliver value to our clients and translate into business results.
- Help translate and communicate both our business and technical needs to technical partners.
- Support our technical partners through the development lifecycle to ensure what's being delivered meets our stated needs.
- Operate within an agile framework leveraging agile tools to document our requirements.
- Be curious: stay current on industry trends and share these insights with our product teams.
- Facilitate discussions, drive progress, and make informed decisions that demonstrate your understanding of capabilities, objectives, requirements, systems, and interdependencies.
The Expertise and Skills You Bring
- Bachelor's degree required
- 8+ years of business and systems analysis, product and/or program management experience in an agile environment
- JiraAlign and Jira experience preferred
- Digital Asset experience a plus
- Critical thinking and good judgment
- Effective relationship building with key business, IT, legal, risk, and compliance partners
- Excellent verbal and written communication
- The ability to negotiate and influence at all levels
- Self-starter with a passion for products, technology, and customer experience
- The ability to define, refine, and present capability vision to our partners to rally support
- Inspect and evaluate progress and remove impediments
- The ability to anticipate and prioritize client and partner needs
The Team
The Fidelity Digital Assets℠ Product Delivery function drives the delivery and execution of multiple product areas and initiatives to maximize business value and customer satisfaction. The Fidelity Digital Assets℠ Product Delivery function has a division called the Fidelity Crypto Experience team which is accountable for the ongoing management and integration of key capabilities within the Fidelity Crypto digital product experience.
#cryptojobs
Certifications:
Company Overview
Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money.
Join Us
At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees' Choice Award, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined.
Fidelity's working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).
At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document, and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.
We invite you to Find Your Fidelity at fidelitycareers.com.
Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.
Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to accommodations@fmr.com.