Job Description:
The Fidelity Enterprise Infrastructure (EI) Production Support team is seeking a director to help scale our growing public cloud presence. Fidelity's Systems Engineers work with our cloud platform teams to deliver reliable runtimes for Fidelity's business critical workloads. This team is responsible for cross-cutting cloud management capabilities including capacity analysis and are the experts on the state of Fidelity's cloud platforms at any moment. The team comes from diverse technical backgrounds, and the responsibilities provide opportunity for a variety of challenges that require engineers to work on software and systems challenges.
The Director of Systems Engineering will support Engineering and Systems Operational support for Business Unit aligned functions including Application Support, Cloud Enablement, Mid-tier & Web Operations, & Platform Engineering. By demonstrating and promoting Fidelity and agile leadership behaviors, you will evolve and sustain an innovative agile culture.
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Our ever-evolving technology stack ensures a phenomenal learning culture in the team. We are always exploring new technologies and new ways to continually provide value to our customers. This team has a direct and positive impact on Fidelity's customers.
The Expertise You Have and The Skills You Bring
- 10+ years of experience in Engineering and Operational Support leadership in the financial services industry
- Competency in leveraging large organizational structure and relationships in delivering on complex programs
- Experience in Web/cloud application engineering and design
- Capable of partnering with and influencing individuals at all organizational levels
- Experience in building and managing Lean / Agile based technology delivery teams (DevOps)
- Champion of Site Reliability Engineering (SRE) principles
- Experience in constructing Continuous Integration / Continuous Delivery technologies and processes.
- Significant experience in managing large, technical program portfolios
- Must bring flawless execution and results in a role of organizational navigator and collaborator
- Expertise in developing and reviewing business cases as it relates to new or significantly enhanced initiatives impacting the service offering
- Experience in Internal/External Cloud environments
- A Thought leader who can bring emerging technology and processes together drive efficiency and competitive advantage
- Deep knowledge on Cloud Support, capabilities on AWS such as Observability, Automation, Resiliency, Scalability and Cluster Capacity analysis
- Ability to partner with business and other technical leadership to define program goals and roadmap, deliver a portfolio of projects aligned with strategic goals, and ensure program budget is strategically invested and managed with due diligence
- Establish technology frameworks that can be leveraged to drive a common, core set of services and optimize technology delivery
- The ability to navigate complex relationships, forge partnerships, and develop solutions which provide 'win-win' outcomes
- Responsible for maintaining the quality and stability of the business line technology platforms.
- The ability to lead large scale programs, balancing execution, budgets, risk, compliance, and client expectations.
- Demonstrate a proven track record of developing talent and cultivating winning teams.
Certifications:
Company Overview
Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money.
Join Us
At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees' Choice Award, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined.
Fidelity's working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).
At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document, and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.
We invite you to Find Your Fidelity at fidelitycareers.com.
Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.
Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to accommodations@fmr.com.