• Develop and maintain business metrics and scorecard to inform periodic business review, reporting, and forecasting
• Partners across teams to identify, prioritize, and drive key advances in process improvements and system enhancements that will increase efficiency and/or mitigate risk to the organization
• Proactively seeks and devises plans to automate reconciliation tasks working with technical teams to enhance existing capabilities
• Actively monitors routine activities to proactively identify risk areas and partners with legal, risk, and compliance to address
• Serves as escalation point for complex and high-risk reconciliation manners and works cross teams to remediate
• Provide regular updates on reconciliation status, outstanding issues, and risk exposures to executive leadership
• Supports the execution of functional and Service Delivery & Operations strategic initiatives which improve our operational efficiency, team productivity and quality
• Engage in other projects to integrate new financial products, markets, or regulatory requirements into the reconciliation framework

The Expertise and Skills You Bring

• Bachelor's Degree in Business Administration or Finance; Graduate degree preferred
• At least 10 years of experience in investment operations with in-depth knowledge of financial markets, securities, and investment products
• Demonstrates proven leadership capabilities with a passion for helping teams thrive
• Foster a culture of operational excellence, high quality and continuous improvement
• Maintains familiarity with industry best practices and seeks opportunities to implement them as appropriate.
• Establishes and maintains strong and cooperative relationships with cross-functional, cross-organizational teams to foster a collaborative environment for the resolution of problems and/or errors.
• Strong analytical, problem-solving, data driven decisioning abilities, big picture thinker
• Experience in Advent APX or other portfolio reconciliation system a plus
• Effective verbal and written communication skills; strong presentation skills
• Must be flexible during high-volume periods, specifically Giving Season (December-January)

The Team

Fidelity Charitable is a public charity that sponsors the largest national donor-advised fund program. Since 1991, Fidelity Charitable has introduced tens of thousands of donors to the benefits - and increased charitable impact - of using a donor-advised fund to meet their philanthropic goals. Fidelity Charitable is governed by an independent Board of Trustees, which has hired Fidelity Investments as the service provider to the charity. Fidelity Investments provides all the charitable organization's employees and supports all its functions: Program Development, Marketing, Service Delivery, Relationship Management, Finance, Technology, Risk and Compliance, and Fundraising.

Certifications:

Company Overview

Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money.

Join Us

At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees' Choice Award, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined.

Fidelity's hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.

At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document, and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.

We invite you to Find Your Fidelity at fidelitycareers.com.

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to accommodations@fmr.com.