The Expertise and Skills You Bring

Successful candidates will have strong critical thinking and analytical skills and be capable of turning data into insights:

• Research, data, and analytics experience, 8 years minimum
• Knowledgeable and experienced with market and competitive research approaches, sources, and techniques
• Ability to represent large complex problems and solutions at the right level for senior leader consumption and decision making
• Ability to lead key research programs/project work to identify and assess strategic and competitive opportunities and risk; includes managing program budget and vendor relations
• Demonstrated experience leading insight development and delivery of implications for the business (a "point of view" or "so what" - what does it mean for Fidelity)
• Ability to develop and own relationships with key business partners and external vendors including, sales, relationship management and product owners
• Strong understanding of the Workplace Solution business
• Demonstrated experience managing large data sets
• Exceptional written, verbal, and visual communication skills and comfort addressing/influencing leaders and teams

The Team

The Director will be a key leader on the Competitive Insight COE and will both own the execution of research programs and develop subject matter expertise in specific coverage areas to inform strategic decisions. The individual will not only manage the success of individual listening posts/coverage areas, but also contribute to the broader team initiatives and the overall development of actionable WI insights. The WI landscape is hyper-competitive, and we play a key role in helping differentiate Fidelity from the competition and make informed strategic decisions. We are part of a broader WI Research, Insights & Thought Leadership group under Workplace Inclusion, Insights and Marketing that is committed to understanding the voice of our customers and the market.

Certifications:

Company Overview

Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money.

Join Us

At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees' Choice Award, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined.

Fidelity's hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.

At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document, and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.

We invite you to Find Your Fidelity at fidelitycareers.com.

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to accommodations@fmr.com.