With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career!
ELS is hiring for the position of Administrative Assistant-Campground Environment in Fall City, Washington.
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Administrative Assistant - Campground Environment
What you'll do:
This position supports the Property Manager in all aspects of property
management and serves as a liaison between fellow team members, guests and vendors.
Your job will include the following tasks:
- Manage accounts payable and receivable, credit card reconciliation, petty cash, checkbook tracking.
- Research and create vendor contracts, manage insurance requirements and docusign.
- Assist at ranger station with guest check in.
- Serve as the first point of contact for customer-related issues, including all customer requests and concerns that need to be addressed.
- Assist Rangers with trouble shooting and resolving booking and billing issues.
- Assist with guest arrivals & check-ins.
- Track and book online monthly reservations for campers, employees and RV Storage as needed.
- Order park supplies for maintenance, housekeeping, guest check in, office as needed.
- Complete Market Survey and Review.
- Prepare customer correspondence as needed and follow up with Guest Relations.
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- Organize and maintain office files with current and accurate information.
- Assist and participate in yearly Customer Service and Department training sessions as requested.
- Monitor on line Customer Reviews and tracking.
- Assist where needed throughout the park in the event of staff shortages.
- Perform various administrative tasks as assigned by the Property Manager.
Skills & experience you need:
- High school diploma. Some college or technical schooling helpful.
- Previous campground, hotel, resort, bookkeeping experience helpful.
- Strong work ethic and ability to take ownership.
- Strong interpersonal, written, and verbal communication skills when interacting with customers and staff.
- Passionate and driven, but can still have fun
- Meticulous attention to detail. Ability to drill down, obtain information in a timely manner.
- Proficiency with Microsoft Office and other web-based applications including email and financial systems. Nexus Accounting and New Book Reservation systems a plus.
- Strong math and problem-solving skills.
- Experience performing administrative tasks with the ability to manage multiple projects simultaneously while prioritizing based on manager and guest needs.
- Willingness to work a flexible schedule, including weekends and holidays. We are open 24/7/365
Estimated Compensation Range: $20/hr - $22/hr
In return for your excellent skills and abilities, we offer a comprehensive benefits package including: medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and sick time.
We invite you to visit our web site at www.equitylifestyleproperties.com for additional information regarding our exceptional resort communities.
As an Equal Opportunity Employer, we welcome and thank all applicants.
Estimated compensation for this position in the states of CA, WA, NY, and CO, is:
Hourly: $20.00 - $22.00
The salary listed is an estimate and not guaranteed. A salary offer will vary based on applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data.