Who are we?
Equinix is the world's digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.
A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.
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Job Summary
The Reporting & Analytics Analyst / Sr Analyst is integral in developing and managing enterprise performance management solutions. This role bridges business needs with technical execution, ensuring delivery of user-centered data and analytics solutions to support Executive Management and the analyst community. The ideal candidate will collaborate closely with business stakeholders and IT teams to translate complex requirements into actionable solutions. Success in this role requires strong analytical and organizational skills, excellent communication abilities, and a proactive approach in a fast-paced, collaborative environment.
Responsibilities
Business Requirements Definition
- Analyze business needs related to enterprise performance management (e.g., metric selection, prioritization, definition)
- Create detailed and accurate requirements documentation (e.g., user workflows, wireframes, UX/UI elements, logic / calculations, etc.) for the IT development team
Dashboard Development and Testing
- Collaborate with IT during the dashboard development process to ensure accurate interpretation and implementation of requirements
- Conduct user acceptance testing (UAT) and post-deployment validation of new features / enhancements
- Manage issue resolution throughout the development cycle
User Enablement and Support
- Develop user resources (e.g., release notes, user guides, etc.) and conduct demos / trainings to drive adoption
- Address day-to-day user queries and requests related to access, features, etc.
- Prepare regular project management reports and presentations for stakeholders
Analytics Products / Projects
- Enterprise & Functional Metrics Dashboard
- Enterprise & Functional Goals Dashboard
- Domain Dashboards
Qualifications
Minimum Requirements
- Bachelor's degree in Business Administration, Management, Marketing, or other relevant fields
- 5+ years of experience in business analysis, product management, or a similar role, preferably within a technology company
The Ideal Candidate
- Detail oriented, highly organized, and a strong critical thinker with structured problem-solving skills
- Experienced in project / product management, with proficiency in tools like Jira
- Possesses a good eye for design and applies basic design principles in his/her work, with experience creating UX/UI wireframes using PowerPoint / Figma / Adobe XD, etc.
- Excellent written and verbal communication skills, capable of conveying complex ideas clearly and succinctly
- Proactive and adaptable, thriving in dynamic environments while managing multiple tasks effectively
Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.
Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.