Human Resources Associate

Come join our team!

There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen.

Headquartered in San Francisco and founded in 2007, our company has over 3,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees. 

Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team!

JOB OVERVIEW:

At EPIC, HR is more than just solving people problems. It’s having a seat at the table, partnering with business leaders, and delivering results to drive organizational growth. We are searching for a high potential HR Associate who will provide every day operational support and expertise to our dynamic HR team and employee base. The successful candidate will play a key role in the success of the organization by running and improving the HR processes that support a population across the nation. EPIC is growing rapidly and along with that growth we are rapidly building out new capability by adding world class talent, and industry leading technology and processes. We seek a high energy, agile individual who can deliver on the current operational needs and evolve with us.

LOCATION: HYBRID - Must be willing & able to work at least 3 days a week in our Atlanta (Sandy Springs), GA office

WHAT WE’RE LOOKING FOR:

• REQUIRED: Experience working in an HR role or department, OR a degree or certification in HR (such as SHRM-CP).
• MUST HAVE high attention to detail and be highly proficient in technology. This role performs a high-volume of data entry tasks related to sensitive HR information, so accuracy is of the utmost importance.
• Strong communicator (both written and verbal communication) who enjoys providing top-notch customer service to internal stakeholders from all levels of the organization.
• Adaptable team players who can balance a variety of tasks and prioritize what has the highest level of urgency.
• HR professionals eager to learn and grow!

WHAT YOU’LL DO:

A detailed list of job duties includes (but is not limited to):

• Answers employee questions and requests with high level of customer service
• Act as subject matter expert communicate and monitor adherence to company policies including EPIC’s employee handbook and other standalone policies
• Conduct all pre-hire, onboarding and orientation steps, and lead orientation for new hires
• Maintain and update, as needed, employee data stored in HRIS, including new hire, termination, and employee change processes
• Provide guidance on paid time off and time away from the office
• Facilitate termination processes, prepare term and severance letters
• Facilitate all internal processes such as pay changes, promotions, terminations, leaves of absence, etc.
• Provide data and HR-related metrics where needed for analysis
• Update universal HR templates and documents as needed
• Stay abreast of ever-changing employment laws
• Recommend new approaches and procedures for continual improvement within the HR function
• Other duties and special projects as assigned

WHAT YOU’LL BRING:

• A customer service-oriented individual who is committed to ensuring a positive employee experience for a broad client base
• Expertise in HR policies and procedures
• Ability to effectively leverage HR technology (HRIS and ATS systems)
• Exceptional verbal and written communication
• Strong ability to multi-task and assign priority
• A high sense of personal ownership and can work with or without direct supervision
• Ability to work effectively and efficiently in a team environment on a local and remote level
• Strong attention to detail and thoroughness
• High energy and sense of urgency
• Must have advanced interpersonal skills, and discretion required to handle sensitive and confidential information
• Excellent organizational and analytical skills
• Strong work ethic, encouraging excellence and enthusiasm among staff
• Strong leadership and consulting skills with the ability to build trust, respect, and cooperation
• Dedicated to the HR field and strong commitment to achieving results
• Advanced knowledge of Microsoft Office Suite programs and HRIS systems

EDUCATION and/or EXPERIENCE:

• Associate's or Bachelor’s degree in business, human resources or related discipline preferred but not required
• Nice to have: HR certification (such as SHRM-CP) 
• 2+ years of HR experience and a working knowledge of multiple HR disciplines

COMPENSATION:

The base pay offered will be determined based on your experience, skills, training, certifications and education, while also considering internal equity and market data.

WHY EPIC:

EPIC has over 60 offices and 3,000 employees nationwide – and we’re growing! It’s a great time to join the team and be a part of this growth. We offer:

• Generous Paid Time off
  • Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days
• Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave
• Generous employee referral bonus program of $1,500 per hired referral
• Quarterly employee recognition program for demonstrating EPIC’s values plus additional employee recognition awards and programs (and trips!)
• Employee Resource Groups: Women’s Coalition, EPIC Veterans Group
• Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development
• Unique benefits such as Pet Insurance, Cancer Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support
• Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs
• 50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC!
• EPIC Gives Back – Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation
• We’re in the top 10 of property/casualty agencies according to “Insurance Journal”

To learn more about EPIC, visit our Careers Page: https://www.epicbrokers.com/about/epic-careers/. 

EPIC embraces diversity in all its various forms—whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients. 

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