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ServiceNow Solution Architect

AT EPAM Systems
EPAM Systems

ServiceNow Solution Architect

Zestap’oni, Georgia

Are you passionate about leveraging technology to drive innovation in the semiconductor industry? Join our team as a ServiceNow Solution Architect and collaborate with a global leader in advanced technology systems for semiconductors. Your role will involve enhancing our governance perspective, ensuring a stable ServiceNow platform that aligns seamlessly with evolving business and IT needs.

If you're ready to play a key role in expanding ServiceNow usability at scale, reducing platform sprawl, increasing customer satisfaction and driving automation in a dynamic and innovative environment, we want to hear from you!
This position offers remote setup with the flexibility to work from any location in Georgia, whether it's your home, a well-equipped office in Tbilisi or coworking spaces in Batumi and Kutaisi.

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Responsibilities
  • Architect and design ESM
  • Collaborate with stakeholders to comprehend their needs and design solutions that fulfill their requirements
  • Stay up-to-date on the latest ServiceNow and ESM trends and technologies
  • Work with other teams to elaborate on ServiceNow integration with other systems and processes
  • Provide technical support to developers from architectural standpoint
Requirements
  • Bachelor's degree in Information Technology, Computer Science or a related field
  • 5+ years of experience in IT Service Management / Help desk and IT Ops platforms
  • Expertise with ServiceNow
  • Strong understanding of ITIL and other ITSM frameworks
  • Excellent problem-solving and analytical skills
  • Excellent communication and interpersonal skills
  • English level - B2+
We offer
  • We connect like-minded people:
    • Delivering innovative solutions to industry leaders, making a global impact
    • Enjoyable working environment, whether it is the vibrant office or the comfort of your own home
    • Opportunity to work abroad for up to two months per year
    • Relocation opportunities within our offices in 50+ countries
    • Corporate and social events
  • We invest in your growth:
    • Leadership development, career advising, soft skills and well-being programs
    • Certifications, including GCP, Azure and AWS
    • Unlimited access to LinkedIn Learning, Get Abstract, O'Reilly, Cloud Guru
    • Free English classes with certified teachers
  • We cover it all:
    • Participation in the Employee Stock Purchase Plan
    • Monetary bonuses for engaging in the referral program
    • Comprehensive medical & family care package
    • Five trust days per year (sick leave without a medical certificate)
    • Benefits package (sports activities, a variety of stores and services)
EPAM Georgia is a team of innovators united by a passion for technology. The dynamic and inclusive culture we embrace helps positively impact our communities, clients, and employees. Here you will collaborate with multi-national teams, contribute to numerous cutting-edge projects, deliver the most creative solutions, and have an opportunity to learn. Our people are at the heart of our success, and we are proud to provide talents with a solid ground to develop and grow.

Client-provided location(s): Georgia
Job ID: EPAM-epamgdo_blt5594ad3b3b9f6ff4_en-us_Other_Georgia
Employment Type: Other