Are you passionate about leveraging technology to drive innovation in the semiconductor industry?
Join our team as a ServiceNow Solution Architect and collaborate with a global leader in advanced technology systems for semiconductors. Your role will involve enhancing our governance perspective, ensuring a stable ServiceNow platform that aligns seamlessly with evolving business and IT needs.
If you're ready to play a key role in expanding ServiceNow usability at scale, reducing platform sprawl, increasing customer satisfaction and driving automation in a dynamic and innovative environment, we want to hear from you!
This is a fully remote position that offers you the flexibility to work from any location in Armenia, whether it's your home or well-equipped offices in Yerevan or Gyumri.
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Responsibilities
- Architect and design ESM
- Collaborate with stakeholders to comprehend their needs and design solutions that fulfill their requirements
- Stay up-to-date on the latest ServiceNow and ESM trends and technologies
- Work with other teams to elaborate on ServiceNow integration with other systems and processes
- Provide technical support to developers from architectural standpoint
- Bachelor's degree in Information Technology, Computer Science or a related field
- 5+ years of experience in IT Service Management / Help desk and IT Ops platforms
- Expertise with ServiceNow
- Strong understanding of ITIL and other ITSM frameworks
- Excellent problem-solving and analytical skills
- Excellent communication and interpersonal skills
- English level - B2+
- We connect like-minded people:
- Delivering innovative solutions to industry leaders, making a global impact
- Enjoyable working environment, whether it is the vibrant office or the comfort of your home
- Opportunity to work abroad for up to two months per year
- Relocation opportunities within our offices in 55+ countries
- Corporate and social events
- We invest in your growth:
- Leadership development, career advising, soft skills and well-being programs
- Certifications, including GCP, Azure and AWS
- Unlimited access to LinkedIn Learning, Get Abstract, O'Reilly, Cloud Guru
- Free English classes with certified teachers
- We cover it all:
- Participation in the Employee Stock Purchase Plan
- Monetary bonuses for engaging in the referral program
- Comprehensive medical & family care package
- Four trust days per year for personal needs
- Discounts for fitness clubs
- Benefits package (hotels, restaurants, stores and services)