We are looking for a dynamic ServiceNow Architect to become part of our expanding team and assist in developing tailor-made solutions on the ServiceNow platform.
In this position, you will be of critical importance across a wide range of projects in ITSM, ITOM, HR, and other business sectors, servicing clients globally.
This position offers remote setup with the flexibility to work from any location in Kazakhstan, whether it's your home or well-equipped offices in Astana, Almaty or Karaganda.

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Responsibilities

• Analyze, estimate, and formulate technical solutions utilizing the ServiceNow platform
• Act as a technical expert, supporting the customer and team members
• Ensure development is conducted in alignment with client needs and industry best practices
• Engage in sessions to collect requirements
• Work closely with diverse stakeholders and team collaborators
• Maintain and update design specifications and architectural blueprints
• Engineer, develop and showcase proof of concept models
• Engage in recruitment and skill rating processes related to ServiceNow development

• Proficiency in applying diverse applications and modules of the ServiceNow platform
• Background in crafting intricate solutions on the ServiceNow platform, which includes third-party system integrations
• Strong communication and presentation capabilities, able to clarify intricate technical details to both engineers and senior managers
• Understanding of Agile methodologies
• Solid knowledge of ITIL
• Experience in managing a team of developers and serving as a mentor
• Skills in dealing directly with technical and business stakeholders for customers
• Competency in English at a B2+ level
• Understanding of JavaScript, HTML, CSS, REST, SOAP, and AngularJS

• Knowledge of SQL
• Skills in PowerShell
• Understanding of LDAP
• Familiarity with various cloud providers

• We connect like-minded people: :
  • Delivering innovative solutions to industry leaders, making a global impact
  • Enjoyable working environment, whether it is the vibrant office or the comfort of your own home
  • Opportunity to work abroad for up to two months per year
  • Relocation opportunities within our offices in 55+ countries
  • Corporate and social events
• We invest in your growth: :
  • Leadership development, career advising, soft skills and well-being programs
  • Certifications, including GCP, Azure and AWS
  • Unlimited access to LinkedIn Learning, Get Abstract, O'Reilly
  • Free English classes with certified teachers
  • Discounts in local language schools, including online courses for the Kazakh language
• We cover it all: :
  • Participation in the Employee Stock Purchase Plan
  • Monetary bonuses for engaging in the referral program
  • Medical & family care package
  • Six trust days per year (sick leave without a medical certificate)
  • Coverage of psychology sessions of your choice
  • Benefits package (sports activities, a variety of stores and services)