We are looking for a dynamic ServiceNow Architect to become part of our expanding team and assist in developing tailor-made solutions on the ServiceNow platform.
In this position, you will be of critical importance across a wide range of projects in ITSM, ITOM, HR, and other business sectors, servicing clients globally.
This is a fully remote position that offers you the flexibility to work from any location in Armenia, whether it's your home or well-equipped offices in Yerevan or Gyumri.

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Responsibilities

• Analyze, estimate, and formulate technical solutions utilizing the ServiceNow platform
• Act as a technical expert, supporting the customer and team members
• Ensure development is conducted in alignment with client needs and industry best practices
• Engage in sessions to collect requirements
• Work closely with diverse stakeholders and team collaborators
• Maintain and update design specifications and architectural blueprints
• Engineer, develop and showcase proof of concept models
• Engage in recruitment and skill rating processes related to ServiceNow development

• Proficiency in applying diverse applications and modules of the ServiceNow platform
• Background in crafting intricate solutions on the ServiceNow platform, which includes third-party system integrations
• Strong communication and presentation capabilities, able to clarify intricate technical details to both engineers and senior managers
• Understanding of Agile methodologies
• Solid knowledge of ITIL
• Experience in managing a team of developers and serving as a mentor
• Skills in dealing directly with technical and business stakeholders for customers
• Competency in English at a B2+ level
• Understanding of JavaScript, HTML, CSS, REST, SOAP, and AngularJS

• Knowledge of SQL
• Skills in PowerShell
• Understanding of LDAP
• Familiarity with various cloud providers

• We connect like-minded people:
  • Delivering innovative solutions to industry leaders, making a global impact
  • Enjoyable working environment, whether it is the vibrant office or the comfort of your home
  • Opportunity to work abroad for up to two months per year
  • Relocation opportunities within our offices in 55+ countries
  • Corporate and social events
• We invest in your growth:
  • Leadership development, career advising, soft skills and well-being programs
  • Certifications, including GCP, Azure and AWS
  • Unlimited access to LinkedIn Learning, Get Abstract and O'ReillyFree
  • English classes with certified teachers
• We cover it all:
  • Participation in the Employee Stock Purchase Plan
  • Monetary bonuses for engaging in the referral program
  • Comprehensive medical & family care package
  • Four trust days per year for personal needs
  • Discounts for fitness clubs
  • Benefits package (hotels, restaurants, stores and services)