We are looking for a Senior Virtual Systems Engineer.

The candidate will assist the Systems Engineering team with all project objectives and provide day to day End user escalation Support to all users globally, working closely with security and Compliance to vailed new application requests and maintenance task requirements before transition to production.
Unlock the potential of remote work in Kyrgyzstan, giving you the flexibility to work from home or access our office in Bishkek.

#LI-DNI#LI-MDA7

Responsibilities

Support multiple Windows platforms in physical and virtual environments
Maintain desktop images and modify SCCM task sequences as needed
Update and upkeep existing support documents
Offer advice, guidance, and direction to implement plans and procedures
Deliver last-tier support for operations and support teams, including root cause analysis and preventative analysis
Collaborate with Engineering teams to formulate solutions
Oversee Azure Virtual Desktop (AVD) environment, including creating images, deploying VMs and monitoring VM performance
Develop automated solutions for deploying software packages, application patches/updates, and workstation images
Monitor and respond to alerts from desktops using CyberArk
Coordinate and support PXE environment using 1E products
Orchestrate Microsoft and 3rd party patch deployments
Administer and troubleshoot Microsoft Auto Pilot deployments
Manage Microsoft Intune for Windows Device Management (device configuration, policies, etc.)

Requirements

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At least 5 years of hands-on involvement with Azure Virtual Desktops
Over 5 years in a System Engineer role
Proficiency in Microsoft Azure, FsLogix, GPO, Active Directory, and PowerShell
Background in day-to-day System Engineer Operations and escalation support
Expertise in developing and testing software packages using InstallShield or equivalent
Competency in managing a VDI environment (Azure Virtual Desktop)
Fluent English communication skills at a B2+ level

We offer

We connect like-minded people::
- Delivering innovative solutions to industry leaders, making a global impact
- Enjoyable working environment, whether it is the vibrant office or the comfort of your own home
- Opportunity to work abroad for up to two months per year
- Relocation opportunities within our offices in 55+ countries
- Corporate and social events
We invest in your growth::
- Leadership development, career advising, soft skills and well-being programs
- Certifications, including GCP, Azure and AWS
- Unlimited access to LinkedIn Learning, Get Abstract, O'Reilly
- Free English classes with certified teachers
We cover it all::
- Monetary bonuses for engaging in the referral program
- Medical & family care package
- Six trust days per year (sick leave without a medical certificate)
- Coverage of psychology sessions of your choice
- Discounts for fitness clubs and sports programs
- Benefits package (sports activities, a variety of stores and services)

EPAM Kyrgyzstan is a team of technologists and innovators united by a passion for technology. In 2022, we opened our first office in Bishkek that works with the world's leading companies across many different industries. EPAM builds a continuously learning organization and helps its employees reach their full potential and achieve their professional goals through learning. Our agile methodologies, client collaboration frameworks, engineering excellence programs, and hybrid teams offer many career paths and development opportunities.

Senior Virtual Systems Engineer

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