Senior System Engineer

EPAM Vietnam is hiring a Senior System Engineer to join our talented team.
You will leverage your technical expertise to automate tasks, streamline processes and ensure the reliability and performance of our systems. More than that, at EPAM, engineering is in our DNA. So, when you join our growing team, you will work with top global clients and make significant contributions to the ever-changing technology landscape that keeps us, our communities and our clients moving forward.

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Responsibilities

• Take responsibility for production stability and problem resolution of the Quant/Enterprise Technology systems
• Be responsible for the readiness and effective operation of production environments, including performing routine maintenance on file, data stores, and job control systems
• Participate in on-call rotations
• Investigate complex issues of production delivery, run the root cause analysis, conduct root cause analysis, develop solutions, and implement necessary steps
• Identify and manage risks, proactively flagging and escalating major issues
• Consistently commit to deadlines and take ownership in resolving issues in a timely manner

• At least 4 years of experience in system engineering or application support
• Strong troubleshooting aptitude in production support
• Demonstrates proactivity and strong communication
• Hands-on experience in creating, improving, supporting technology systems, and releasing technical solutions preferably in a Microsoft environment
• Experience with monitoring tools: Grafana, Victoria Metrics, Solar Winds, and ElasticSearch
• Understanding of ITIL processes
• Experience working in complex environments with multiple dependencies

• By choosing EPAM Vietnam, you're getting a job at a Vietnam Best Workplace™ certified company (2022-23 and 2023-24)
• You'll work with the latest and most advanced technologies on exciting global projects with a supportive multicultural team where your voice matters
• We prioritize a healthy work-life balance with a flexible hybrid working model and generous annual leave of up to 19 days
• We offer a transparent career path and an individual roadmap to engineer your future & accelerate your journey
• At EPAM, you can find vast opportunities for self-development: access to over 25,000 online courses and libraries from industry leaders, English classes, mentoring programs, partial grants of certification, and experience exchange with colleagues around the world. You will learn, contribute, and grow with us

• EPAM Systems Inc. (EPAM) is a leading digital transformation services and product engineering company. Since 1993, we have used our software engineering expertise to become a leading global provider of digital engineering, cloud and AI-enabled transformation services, and a leading business and experience consulting partner for global enterprises and ambitious startups. We make GenAI real with our AI LLM orchestration, testing and engineering solutions, EPAM DIAL, EPAM EliteA™ and EPAM AI/RUN™, respectively. We deliver globally, but engage locally with our expert teams of consultants, architects, designers and engineers, making the future real for our clients, our partners and our people around the world.
• Added to the S&P 500 and the Forbes Global 2000 in 2021 and recognized by Glassdoor as a Best Workplace in 2023 and 2024, our multidisciplinary teams of 53, 250+ employees serve customers in 55 countries and regions, across six continents (Data as of Q3 2024).
• Established in 2019, EPAM Vietnam has about 150 employees and is still expanding rapidly. We offer a multicultural environment where our tech talents can proactively develop world-class solutions directly with international clients. At EPAM Vietnam, we adopt a global growth strategy, thinking and acting like start-ups, working in multi-disciplinary teams, and delivering results. You'll find interesting challenges typically dealt with at a start-up, yet you'll be in a highly professional corporate setting.
• **EPAM Vietnam Video