We are currently seeking a remote Senior Infrastructure Support Engineer to join our team. In this role, you will be responsible for monitoring Windows-based systems, carrying out basic network administration and troubleshooting, and working effectively without needing explicit instructions.
At EPAM Belarus, employees have the flexibility to choose the environment that suits them best. You can work from any location in Belarus, whether it's your home or our offices in Minsk, Grodno, Brest, Gomel, Mogilev or Vitebsk.

#LI-DNI

Responsibilities

Monitor Windows-based systems and carry out basic network administering and troubleshooting
Administer patching and software deployment areas (SCCM and Intune)
Work effectively when no explicit instructions and handle complex tasks independently
Troubleshoot and provide technical support for Windows-based systems
Write scripts using PowerShell for automation and other tasks as needed
Ensure adherence to ITIL standards and best practices for infrastructure support
Maintain and update technical documentation for infrastructure systems

Requirements

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Minimum of 3 years of experience in Infrastructure Support Engineering
Expertise in monitoring of Windows-based systems, practical admin experience with SCOM is an advantage
Proficiency with administering patching and software deployment areas (SCCM and Intune)
Strong scripting skills (PowerShell)
Expertise in Windows Administering
Basic network administering and troubleshooting skills
Advanced troubleshooting skills
Good verbal and written skills in English at a B2+ level

Nice to have

Proficiency with Azure infrastructure (as an MS Systems Engineer)
Background in virtualization (Hyper-V, VMWare, Failover clustering)
Skilled in MS System Center - SCOM, SCCM, SCO, SC HVMM
Knowledge of NTFS
Proficiency with Office 365 and Microsoft Exchange
ITIL Foundation, ServiceNOW, Asset Management (CMDB) knowledge
Ability to write technical documentation in English
Basic knowledge of network monitoring
Experience with databases and Jenkins administering

We offer

We connect like-minded people::
- Delivering innovative solutions to industry leaders, making a global impact
- Enjoyable working environment, whether it's the vibrant office or the comfort of your own home
- Opportunity to work abroad for up to two months per year
- Relocation opportunities within our offices in 55+ countries
We invest in your growth::
- Leadership development, career advising, soft skills and well-being programs
- Certifications, including GCP, Azure and AWS
- Unlimited access to LinkedIn Learning, Get Abstract, O'Reilly, Cloud Guru
- Free English classes with certified teachers
We cover it all::
- Monetary bonuses for taking part in the referral program
- Comprehensive medical & family care package
- Seven trust days per year (sick leave without a medical certificate)
- Discounts from 800+ partners (sports activities, restaurants, stores and services)

EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our clients, our employees, and our communities. We embrace a dynamic and inclusive culture. Here, you will collaborate with multi-national teams, contribute to numerous innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to learn and grow continuously. No matter where you are located, you will join a dedicated, creative, diverse community to help you discover your fullest potential.

Senior Infrastructure Support Engineer

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