We are currently seeking a remote Senior Infrastructure Support Engineer to join our team. In this role, you will be responsible for monitoring windows-based systems, carrying out basic network administering and troubleshooting, and working effectively without needing explicit instructions.
Experience the freedom of remote work from anywhere in Kyrgyzstan, whether it's the comfort of your home or our modern office in Bishkek.

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Responsibilities

Monitor Windows-based systems and carry out basic network administering and troubleshooting
Administer patching and software deployment areas (SCCM and Intune)
Work effectively when no explicit instructions and handle complex tasks independently
Troubleshoot and provide technical support for Windows-based systems
Write scripts using PowerShell for automation and other tasks as needed
Ensure adherence to ITIL standards and best practices for infrastructure support
Maintain and update technical documentation for infrastructure systems

Requirements

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Minimum of 3 years of experience in Infrastructure Support Engineering
Expertise in monitoring of Windows-based systems, practical admin experience with SCOM is an advantage
Proficiency with administering patching and software deployment areas (SCCM and Intune)
Strong scripting skills (PowerShell)
Expertise in Windows Administering
Basic network administering and troubleshooting skills
Advanced troubleshooting skills
Good verbal and written skills in English at a B2+ level

Nice to have

Proficiency with Azure infrastructure (as an MS Systems Engineer)
Background in virtualization (Hyper-V, VMWare, Failover clustering)
Skilled in MS System Center - SCOM, SCCM, SCO, SC HVMM
Knowledge of NTFS
Proficiency with Office 365 and Microsoft Exchange
ITIL Foundation, ServiceNOW, Asset Management (CMDB) knowledge
Ability to write technical documentation in English
Basic knowledge of network monitoring
Experience with databases and Jenkins administering

We offer

We connect like-minded people::
- Delivering innovative solutions to industry leaders, making a global impact
- Enjoyable working environment, whether it is the vibrant office or the comfort of your own home
- Opportunity to work abroad for up to two months per year
- Relocation opportunities within our offices in 55+ countries
- Corporate and social events
We invest in your growth::
- Leadership development, career advising, soft skills and well-being programs
- Certifications, including GCP, Azure and AWS
- Unlimited access to LinkedIn Learning, Get Abstract, O'Reilly
- Free English classes with certified teachers
We cover it all::
- Monetary bonuses for engaging in the referral program
- Medical & family care package
- Six trust days per year (sick leave without a medical certificate)
- Coverage of psychology sessions of your choice
- Discounts for fitness clubs and sports programs
- Benefits package (sports activities, a variety of stores and services)

EPAM Kyrgyzstan is a team of technologists and innovators united by a passion for technology. In 2022, we opened our first office in Bishkek that works with the world's leading companies across many different industries. EPAM builds a continuously learning organization and helps its employees reach their full potential and achieve their professional goals through learning. Our agile methodologies, client collaboration frameworks, engineering excellence programs, and hybrid teams offer many career paths and development opportunities.

Senior Infrastructure Support Engineer

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